Residential Support Professional

Job Description

Job Description

Adult Residential Support Professional (2nd Shift)

Lutheran Social Services of WI & Upper MI is seeking compassionate Adult Residential Support Professionals to join our new Recovery Center in Oconomowoc, WI. This trauma-informed residential treatment program provides medically monitored and transitional treatment for adult women recovering from substance use disorders. Mothers with infants up to 3 months old may also reside in the program.

As a Support Professional, you'll play an important role in helping residents build healthy, sober lives by providing daily support, encouragement, and structure in a safe, respectful environment.

Schedule: 2nd Shift (3:45 p.m. – 12:00 a.m.), including every other weekend
Pay: $17.75/hour

What You'll Do

• Support and encourage residents in their recovery journey

• Monitor resident well-being and document observations

• Administer or monitor medications according to program policies

• Assist with meal preparation, housekeeping, laundry, and daily living tasks

• Maintain accurate documentation while protecting resident confidentiality

• Respond appropriately to emergencies or crisis situations

• Support residents in achieving treatment goals

• Transport residents to appointments, meetings, and community activities as needed

• Collect urine specimens and administer breathalyzer tests when required

• Facilitate educational or life skills activities

• Attend staff meetings and required trainings

• Perform other duties as assigned

Qualifications

• High school diploma or GED required

• Experience in human services, behavioral health, or residential care preferred

• Coursework toward a degree in social work, psychology, human services, or a related field is a plus

• Strong communication, problem-solving, and teamwork skills

• Ability to maintain professional boundaries and work independently

• Valid driver's license with an acceptable driving record

• DHS 83 training (Fire Safety, First Aid, Medication Administration, etc.) preferred but can be completed after hire

Travel: Local travel within the community may be required (up to 25–50%, depending on program needs).

LSS is an Equal Opportunity Employer (EOE)