REGIONAL OFFICE RECEPTIONIST

Regional Office Receptionist

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Office Associate. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions:

• Serves as Regional Office Receptionist
• Answers all incoming calls and screens callers to determine nature of request, many of which may be hostile
• Greets visitors and directs walk-ins to appropriate offices and resources
• Orders and distributes forms from Central Stores
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications:

• Requires knowledge, skill, and mental development equivalent to completion of high school
• Requires 2 years of office experience
• Requires ability to keyboard accurately at 45 wpm
• Requires ability to pass a background check

About the Agency:

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Benefits:

As a State of Illinois Employee, you will receive a robust benefit package that includes a pension program, competitive group insurance benefits including health, life, dental, and vision insurance, paid personal business days, paid sick days, paid vacation time, paid holidays, flexible work schedules, paid parental leave, deferred compensation program, optional pre-tax programs, federal public service loan forgiveness program eligibility, GI Bill training/apprenticeship benefits eligibility for qualifying veterans, bilingual salary differential, and commuter savings program (Chicago only).