Lead Direct Support Professional - East Metro

Lead Direct Support Professional

The Lead Direct Support Professional will assist the Program Manager with administrative tasks in addition to providing daily support to people with intellectual and/or developmental disabilities living in Hammer & NER homes and apartments. Lead Direct Support professionals develop meaningful relationships and connections with individuals, providing them with a safe living environment and promoting life skills. All employees are expected to center, model and champion Hammer & NER's core values: Person-Centered, Relational, Opportunistic and Stewardship.

Primary Duties and Responsibilities

Administrative Support

• Promptly schedule medical appointments for residents served in the home or apartment program Promote communication and active lifestyle for residents by scheduling activities and events in the community
• Train Direct Support Professionals in the following areas: Documentation in Carasolva; Emergency procedures; Program specific duties including use of medical equipment, appliances, and finances; Medication administration; Documentation through Carasolva; Auditing medication cabinet and ordering medication.
• Works closely with nurse and pharmacy staff to ensure adequate medical supply and orders medication supplies as needed.

Daily Living Supports

• Maintain a clean environment in homes and apartments by following all cleaning and sanitizing rules posted in the apartment or home
• Assist residents with all daily living skills which may include: Bathing, showering, toileting; Meal planning; Money management; Administer medications; Assist residents to any scheduled medical appointments.

Communication

• Promptly respond to communications through outlook, Teams, and SharePoint.
• Check program communications through SharePoint daily.
• Collaborates with Program Manager to resolve performance issues regarding Direct Support Professionals.
• Promptly addresses any complaints and under the direction of the Program Manager follows procedures to resolve.
• Immediately report all accidents, injuries, or illnesses, involving residents to the appropriate party (nurse, Program Manager, Program Emergency phone, Program Director or 911).

Training and Compliance

• Must be effective in monitoring all assigned trainings are complete by due date.
• Must be diligent in maintaining confidentiality and privacy by following HIPPA guidelines.
• Must adhere to the laws as a mandated reporter to protect vulnerable adults from abuse, neglect, and exploitation.
• Attend all meetings scheduled by Program Directors or Managers.
• Must meet the needs of each resident served in our programs to sustain quality of life and optimal care.

Benefits:

• 401 (k)
• Paid Time Off
• Health Insurance (30 hours and above)
• Dental Insurance (30 hours and above)
• Vision Insurance (20 hours and above)
• Life Insurance
• Paid Training
• Disability Insurance
• Wellness Program
• Employee Assistance Program
• Parental Leave
• Health Savings Account
• Flexible Savings Account
• Access to Employee Success Coach who assists employees within their first year of employment.

Requirements

Essential Knowledge and Qualifications

• Must be 18 years of age or older.
• Proficient in using computers and/or smart technology.
• Physical demands include: Ability to lift 40lbs (such as lifting a wheelchair into a van), pushing, or pulling an individual in a wheelchair or while assisting with personal cares.
• Household chores and physical cares may include twisting/turning, kneeling/squatting, reaching, and assisting with pivot transfers.
• Operating specialized medical or adaptive equipment, including use of lifting equipment and driving a lift van.
• Exceptional interpersonal skills and ability to communicate effectively throughout the organization; must be fluent reading and speaking English.
• Ability to remain positive and foster a positive work environment while facing pressure or demands from multiple directions.
• Must be cleared by a background check through the MN Department of Human Services.
• Requires a valid driver's license and a driving record that meets insurance requirements; ability to drive an organizational vehicle.
• Experience, ability, and commitment to working with individuals and teams that are mixed across lines of difference such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigrant status.