Leasing Manager

Location Greenville, NC, United States Overview Position Title: Leasing Manager (Hourly / Non-Exempt) Compensation: $17.00 per hour plus lease commissions Company: Yugo, a global leader in student housing dedicated to creating exceptional living experiences for students worldwide. The role is based at the Greenville Campus Towers community. As the Leasing Manager, you will lead leasing operations, train and supervise the leasing staff, manage leasing efforts, and enhance resident satisfaction and retention. Responsibilities Oversee all phases of leasing, resident retention, and lease renewal activities to support occupancy goals. Conduct property tours, respond to prospect inquiries, and qualify applicants in accordance with company standards. Review and process rental applications, lease agreements, move‑ins, move‑outs, and renewal documentation accurately and timely. Coordinate and conduct move‑in orientations to ensure a smooth and welcoming resident experience. Maintain accurate leasing records, reports, resident files, and daily activity tracking. Lead marketing and outreach initiatives to increase community visibility, traffic, and leasing performance. Monitor local market trends, competitor pricing, and resident feedback to support leasing and retention strategies. Ensure compliance with Fair Housing regulations, company policies, and all applicable federal, state, and local laws. Build positive relationships with current and prospective residents through professional and responsive customer service. Coordinate resident events and engagement activities to enhance community satisfaction and retention. Perform routine inspections of units, model apartments, and community spaces to ensure cleanliness, curb appeal, and company standards are maintained. Collaborate with the maintenance team to coordinate and follow up on resident service requests and unit readiness. Lead, coach, and support leasing team members while promoting best practices in leasing, communication, and customer service. Prepare and participate in weekly leasing, occupancy, and activity reporting. Ensure the leasing office, model units, and common areas remain organized, professional, and tour‑ready at all times. Perform other duties as necessary. Qualifications High school diploma, GED, or equivalent (preferred). In lieu of a degree, equivalent experience in residential properties, rental operations, or related business operations is required. Minimum of one year of experience in residential properties, rental operations, or related business operations preferred. Relevant experience working at a property, especially at a university or college. Entrata experience or relevant rental software experience. Strong interpersonal and communication skills, including the ability to build and maintain quality relationships. Strong customer service skills, ability to manage difficult or emotional customer and staff situations, and respond promptly to resident requests. Carbon Literacy Certification or willingness to undertake training. Benefits Competitive hourly salary plus lease commissions. Generous benefits package including health, dental, and vision insurance. 401(k) with 4% employer matching. Three weeks of paid time off. Paid wellness time. 11 paid holidays. Minimum one week of paid wellness time. Paid parental leave. One paid volunteer day. One paid personal day. Company‑paid short‑term disability, long‑term disability, and life insurance. Equal Opportunity Employer. We are proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, protected veteran status, or any other status protected by applicable law. #J-18808-Ljbffr Yugo