Customer Success & Product Support Analyst
IXL Learning
IXL Learning in Raleigh, NC is seeking a customer support representative to enhance user experiences with their educational software. This role involves troubleshooting, providing solutions, and maintaining product documentation while collaborating with diverse teams. Ideal candidates should have a BA/BS degree and some customer-facing experience. Energetic and detail-oriented individuals with strong communication skills will thrive in this environment. Join IXL to improve education through technology! #J-18808-Ljbffr IXL Learning
- Bandwidth Recruitment is looking for a Product Support Analyst (Messaging) in Raleigh, NC. The successful candidate will be the first point of contact for technical issues, assisting with SMS/MMS services and ensuring optimal message deliverability. You will collaborate...Suggested
- Product Support Analyst (Messaging) Responsibilities Technical Support for SMPP/MM4 Connections: Troubleshoot and resolve issues related to SMPP... ...NetNumber IDs (NNIDs) necessary for messaging services. Customer Support: Provide direct support to customers experiencing...Suggested
- ...integrations, global reach, and premium human support.Bandwidth is trusted for mission-... ...What We Are Looking For: The Product Support Analyst(Voice) supports the development and implementation... ...jobs in Raleigh, NC . Associate Customer Support Analyst, New Grad Manufacturing...SuggestedFull time
- ...developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused, and analytical individual to join our customer support team. At IXL, we are focused... ..., ensuring our customers have success using our software...SuggestedWork at office
$100k
...revenue coming from $100K+ ARR customers and a 135% Net Revenue... ...About The Team The Customer Support team is the frontline voice of... ...customers and a critical driver of product feedback, customer retention,... ...: Collaborate with Customer Success, Product, Engineering, and Operations...SuggestedTemporary work- ## Associate Customer Support Analyst, Teachers Pay Teachers (TPT)### Raleigh-Durham, NCIXL Learning, developer of personalized learning products used by millions of people globally, is seeking a driven... ..., ensuring our customers have success using our products.In this role,...Work at officeWeekday work
$85k - $115k
...office and requires frequent travel to customer sites. Candidates may be based anywhere... ...provide advanced clinical and technical support across our Medical Imaging portfolio,... ...Customer Service teams to support customer success, product adoption, and business growth. The...Full timeWork at officeRemote workHome office$71.6k - $119.4k
...with strong analytical, reporting, and operational expertise, supporting royalty and content analytics across a dynamic, cross-functional... ...We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click...Local area- ...while maintaining the flexibility that supports both productivity and work-life balance. Position... ...trusted advisors to high-value (Diamond) customers. They work closely with engineering... ...with Engineering, Product, and Customer Success to drive resolution and improve the...Work at officeWorldwideShift workRotating shift3 days per week
- Mondelēz International is seeking a Market Analyst to transform data into actionable insights that guide the retail organization. You... ...analyze performance trends, identify growth opportunities, and support strategic planning for field execution. You’ll create dashboards...
- NCDOT is seeking a SharePoint Product Specialist contractor for the Engineering Content Management group who will be responsible for drafting... .... Required/Desired Skills Proven Experience as a Business Analyst - Required, 5 Years Proven Experience as a SharePoint Business...For contractors
$103k - $143k
...Mission to life every single day to enable our customers to make the world healthier, cleaner and... ...team at Thermo Fisher Scientific as a Senior Product Specialist, where you'll support revenue growth and customer success across our innovative product portfolios. In...Temporary workWork at officeRelocation- ...accurately. Responsibilities include reporting, tracking data trends, and providing consumer support through calls and emails. The ideal candidate will have extensive experience in customer service and the healthcare sector, ensuring that they meet high-quality metrics in...Contract workFor contractors
- ...a high-level Sr. Technical Business Analyst and Customer Product Owner-FLEX/CONTRACTOR that will lead... ...SMEs as needed to get required answers. Support the development team during the build... ...people are an integral part to the success of our customers. Furthermore, we’re...For contractorsFlexible hours
$56.4k - $95.9k
...Project Financial Analyst IISyneos Health is a leading fully-... ...organization built to accelerate customer success. We partner with innovators... ...and progression; supportive and engaged line management... ...computer and other office productivity equipment (e.g., scanner, phone...Contract workWork at officeFlexible hours- ## Technical Support AnalystApplylocations: Raleigh, NCtime... ...recognition for our excellent customer service and products and we were recently... ...rounded Technical Helpdesk Analyst to join our talented and passionate... ...skills will I need to be successful as a Technical Helpdesk...Hourly payWork at officeRemote workMonday to FridayWeekend workAfternoon shift
- ...DPR Construction is seeking a Service Desk Analyst Level 2 in Raleigh, North Carolina, to provide technical and application support to internal employees. The role involves troubleshooting... ...2 years of relevant experience, and strong customer service skills. This position offers a...
- ...and solutions provider that supports the life sciences industry.... ...achieve clinical trial success. Our solutions, realized through... ..., Europe, and Asia. The Production Support Analyst (PSA) is the primary contact... ...Responsibilities Provide excellent customer service to end users of...Weekend work
- ...the 24×7x365 single point of contact for customer submitted incidents and service requests... ...IIs provide consultation, elevated support, and/or advanced instruction to users of... ...ServiceNow is preferred. HDI Support Center Analyst, ITILv3 Foundation A+ certification highly...Work experience placementWork at officeWeekend work
- ...The IT Service Desk Support Analyst - Level 1 provide 1st Level Support and monitoring to IT systems and integration solutions. Our Team... ...mail, telephone, and other electronic medium. Work closely with customers, building a good working relationship Create, manage, and...Trial period
- ...services company seeking a Database & Reporting Analyst within our application development... ...gathering, and database performance tuning to support government agencies investigating fraud... ...Development Design and build complex custom reports using MSSQL queries for internal...
- ...operational and portfolio reporting Maintain the integrity of product workflow data Surface opportunities to improve decision‑making... ...analysis Monitor delivery health metrics to assess execution patterns Support automation and reporting efficiency efforts Requirements 2+...
$72.7k - $116.6k
...leading healthcare organization is seeking a Business Analyst to support analytical aspects of product management. The role involves working with... ...translate them into business requirements, and ensure successful delivery. Candidates should have a Bachelor's degree...- A financial services firm is seeking a Senior Product Analyst to enhance its virtual assistant platform. This role involves analyzing data, trends, and client behavior to inform product decisions. Candidates should have a Bachelor’s degree and at least three years of relevant...
- Senior Product Analyst‑Agile | Truist Location: Raleigh, NC The Senior Product Analyst role will play a vital part in shaping the future of our innovative virtual assistant platform supporting the Product Management team. The Senior Product Analyst will be responsible...Work experience placementWork at office
- Truist is seeking a Deposit Product Senior Analyst to manage deposit and debit product strategies. The role involves analyzing client needs and performance trends, recommending product enhancements, and collaborating with cross-functional teams. The ideal candidate will...
- ...and drives deposit and debit product strategy, design, development... ...Operations, and Technology, to support high-level execution. The... ...The Deposit Product Senior Analyst is responsible for working collaboratively... ...‑functional teams to drive successful strategic outcomes. Partner...Full timePart timeWork experience placementWork at officeShift workNight shiftDay shift
- Accentuate Staffing is looking for a detail-oriented Marketing Analyst located in North Carolina. This role supports sales and marketing operations, managing databases, and delivering actionable insights. The ideal candidate will excel in data analysis, report generation...Temporary work
- ...applications, primarily SoftPro Select. Assist customers with tasks such as CDF/file balancing,... ...steps, and gather feedback in support tracking software. Maintain a high level... ...handle multiple priorities across multiple products. Perform additional duties as assigned....Hourly payWork at officeRemote work
$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT... ...channel customer support and production readiness. Engage in... ...technologies and contribute to team success. Experience with ServiceNow...Hourly payTemporary workWork at officeRemote workRelocation
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success & Product Support Analyst. Be the first to apply!
- senior product analyst Raleigh, NC
- product analyst Raleigh, NC
- technical support analyst Raleigh, NC
- senior technical associate Raleigh, NC
- user support analyst Raleigh, NC
- tech assistant Raleigh, NC
- technical support specialist Raleigh, NC
- help desk assistant Raleigh, NC
- systems support technician Raleigh, NC
- senior IT support technician Raleigh, NC


