Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Success & Product Support Analyst

IXL Learning

IXL Learning in Raleigh, NC is seeking a customer support representative to enhance user experiences with their educational software. This role involves troubleshooting, providing solutions, and maintaining product documentation while collaborating with diverse teams. Ideal candidates should have a BA/BS degree and some customer-facing experience. Energetic and detail-oriented individuals with strong communication skills will thrive in this environment. Join IXL to improve education through technology! #J-18808-Ljbffr IXL Learning

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Success & Product Support Analyst in Raleigh, NC vacancy
  • Bandwidth Recruitment is looking for a Product Support Analyst (Messaging) in Raleigh, NC. The successful candidate will be the first point of contact for technical issues, assisting with SMS/MMS services and ensuring optimal message deliverability. You will collaborate... 
    Suggested

    Bandwidth Recruitment

    Raleigh, NC
    5 days ago
  • Product Support Analyst (Messaging) Responsibilities Technical Support for SMPP/MM4 Connections: Troubleshoot and resolve issues related to SMPP...  ...NetNumber IDs (NNIDs) necessary for messaging services. Customer Support: Provide direct support to customers experiencing... 
    Suggested

    Bandwidth

    Raleigh, NC
    3 days ago
  •  ...integrations, global reach, and premium human support.Bandwidth is trusted for mission-...  ...What We Are Looking For: The Product Support Analyst(Voice) supports the development and implementation...  ...jobs in Raleigh, NC . Associate Customer Support Analyst, New Grad Manufacturing... 
    Suggested
    Full time

    Bandwidth Inc.

    Raleigh, NC
    5 days ago
  •  ...developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused, and analytical individual to join our customer support team. At IXL, we are focused...  ..., ensuring our customers have success using our software... 
    Suggested
    Work at office

    IXL Learning

    Raleigh, NC
    2 days ago
  • $100k

     ...revenue coming from $100K+ ARR customers and a 135% Net Revenue...  ...About The Team The Customer Support team is the frontline voice of...  ...customers and a critical driver of product feedback, customer retention,...  ...: Collaborate with Customer Success, Product, Engineering, and Operations... 
    Suggested
    Temporary work

    Relay

    Raleigh, NC
    14 hours ago
  • ## Associate Customer Support Analyst, Teachers Pay Teachers (TPT)### Raleigh-Durham, NCIXL Learning, developer of personalized learning products used by millions of people globally, is seeking a driven...  ..., ensuring our customers have success using our products.In this role,... 
    Work at office
    Weekday work

    IXL

    Raleigh, NC
    1 day ago
  • $85k - $115k

     ...office and requires frequent travel to customer sites. Candidates may be based anywhere...  ...provide advanced clinical and technical support across our Medical Imaging portfolio,...  ...Customer Service teams to support customer success, product adoption, and business growth. The... 
    Full time
    Work at office
    Remote work
    Home office

    Konica Minolta Sensing Americas, Inc.

    Garner, NC
    3 days ago
  • $71.6k - $119.4k

     ...with strong analytical, reporting, and operational expertise, supporting royalty and content analytics across a dynamic, cross-functional...  ...We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click... 
    Local area

    LexisNexis

    Raleigh, NC
    20 days ago
  •  ...while maintaining the flexibility that supports both productivity and work-life balance. Position...  ...trusted advisors to high-value (Diamond) customers. They work closely with engineering...  ...with Engineering, Product, and Customer Success to drive resolution and improve the... 
    Work at office
    Worldwide
    Shift work
    Rotating shift
    3 days per week

    Litera

    Raleigh, NC
    2 days ago
  • Mondelēz International is seeking a Market Analyst to transform data into actionable insights that guide the retail organization. You...  ...analyze performance trends, identify growth opportunities, and support strategic planning for field execution. You’ll create dashboards... 

    Mondelēz International

    Raleigh, NC
    4 days ago
  • NCDOT is seeking a SharePoint Product Specialist contractor for the Engineering Content Management group who will be responsible for drafting...  .... Required/Desired Skills Proven Experience as a Business Analyst - Required, 5 Years Proven Experience as a SharePoint Business... 
    For contractors

    MVP Consulting Plus

    Raleigh, NC
    5 days ago
  • $103k - $143k

     ...Mission to life every single day to enable our customers to make the world healthier, cleaner and...  ...team at Thermo Fisher Scientific as a Senior Product Specialist, where you'll support revenue growth and customer success across our innovative product portfolios. In... 
    Temporary work
    Work at office
    Relocation

    ThermoFisher Scientific

    Raleigh, NC
    5 days ago
  •  ...accurately. Responsibilities include reporting, tracking data trends, and providing consumer support through calls and emails. The ideal candidate will have extensive experience in customer service and the healthcare sector, ensuring that they meet high-quality metrics in... 
    Contract work
    For contractors

    Align Technology

    Raleigh, NC
    4 days ago
  •  ...a high-level Sr. Technical Business Analyst and Customer Product Owner-FLEX/CONTRACTOR that will lead...  ...SMEs as needed to get required answers. Support the development team during the build...  ...people are an integral part to the success of our customers. Furthermore, we’re... 
    For contractors
    Flexible hours

    Dormont Manufacturing Company

    Raleigh, NC
    5 days ago
  • $56.4k - $95.9k

     ...Project Financial Analyst IISyneos Health is a leading fully-...  ...organization built to accelerate customer success. We partner with innovators...  ...and progression; supportive and engaged line management...  ...computer and other office productivity equipment (e.g., scanner, phone... 
    Contract work
    Work at office
    Flexible hours

    Syneos Health Inc

    Raleigh, NC
    2 days ago
  • ## Technical Support AnalystApplylocations: Raleigh, NCtime...  ...recognition for our excellent customer service and products and we were recently...  ...rounded Technical Helpdesk Analyst to join our talented and passionate...  ...skills will I need to be successful as a Technical Helpdesk... 
    Hourly pay
    Work at office
    Remote work
    Monday to Friday
    Weekend work
    Afternoon shift

    SoftPro

    Raleigh, NC
    1 day ago
  •  ...DPR Construction is seeking a Service Desk Analyst Level 2 in Raleigh, North Carolina, to provide technical and application support to internal employees. The role involves troubleshooting...  ...2 years of relevant experience, and strong customer service skills. This position offers a... 

    DPR Construction

    Raleigh, NC
    2 days ago
  •  ...and solutions provider that supports the life sciences industry....  ...achieve clinical trial success. Our solutions, realized through...  ..., Europe, and Asia. The Production Support Analyst (PSA) is the primary contact...  ...Responsibilities Provide excellent customer service to end users of... 
    Weekend work

    Endpoint Clinical

    Raleigh, NC
    2 days ago
  •  ...the 24×7x365 single point of contact for customer submitted incidents and service requests...  ...IIs provide consultation, elevated support, and/or advanced instruction to users of...  ...ServiceNow is preferred. HDI Support Center Analyst, ITILv3 Foundation A+ certification highly... 
    Work experience placement
    Work at office
    Weekend work

    Nanosoft Consulting Talent Page

    Raleigh, NC
    5 days ago
  •  ...The IT Service Desk Support Analyst - Level 1 provide 1st Level Support and monitoring to IT systems and integration solutions. Our Team...  ...mail, telephone, and other electronic medium. Work closely with customers, building a good working relationship Create, manage, and... 
    Trial period

    TELUS Agriculture & Consumer Goods

    Raleigh, NC
    2 days ago
  •  ...services company seeking a Database & Reporting Analyst within our application development...  ...gathering, and database performance tuning to support government agencies investigating fraud...  ...Development Design and build complex custom reports using MSSQL queries for internal... 

    WingSwept

    Garner, NC
    1 day ago
  •  ...operational and portfolio reporting Maintain the integrity of product workflow data Surface opportunities to improve decision‑making...  ...analysis Monitor delivery health metrics to assess execution patterns Support automation and reporting efficiency efforts Requirements 2+... 

    Jobtailor

    Raleigh, NC
    1 day ago
  • $72.7k - $116.6k

     ...leading healthcare organization is seeking a Business Analyst to support analytical aspects of product management. The role involves working with...  ...translate them into business requirements, and ensure successful delivery. Candidates should have a Bachelor's degree... 

    Highmark Health

    Raleigh, NC
    5 days ago
  • A financial services firm is seeking a Senior Product Analyst to enhance its virtual assistant platform. This role involves analyzing data, trends, and client behavior to inform product decisions. Candidates should have a Bachelor’s degree and at least three years of relevant... 

    Truist

    Raleigh, NC
    5 days ago
  • Senior Product Analyst‑Agile | Truist Location: Raleigh, NC The Senior Product Analyst role will play a vital part in shaping the future of our innovative virtual assistant platform supporting the Product Management team. The Senior Product Analyst will be responsible... 
    Work experience placement
    Work at office

    Truist

    Raleigh, NC
    5 days ago
  • Truist is seeking a Deposit Product Senior Analyst to manage deposit and debit product strategies. The role involves analyzing client needs and performance trends, recommending product enhancements, and collaborating with cross-functional teams. The ideal candidate will... 

    Truist

    Raleigh, NC
    5 days ago
  •  ...and drives deposit and debit product strategy, design, development...  ...Operations, and Technology, to support high-level execution. The...  ...The Deposit Product Senior Analyst is responsible for working collaboratively...  ...‑functional teams to drive successful strategic outcomes. Partner... 
    Full time
    Part time
    Work experience placement
    Work at office
    Shift work
    Night shift
    Day shift

    Habitat For Humanity Of Durham

    Raleigh, NC
    4 days ago
  • Accentuate Staffing is looking for a detail-oriented Marketing Analyst located in North Carolina. This role supports sales and marketing operations, managing databases, and delivering actionable insights. The ideal candidate will excel in data analysis, report generation... 
    Temporary work

    Accentuate Staffing

    Raleigh, NC
    1 day ago
  •  ...applications, primarily SoftPro Select. Assist customers with tasks such as CDF/file balancing,...  ...steps, and gather feedback in support tracking software. Maintain a high level...  ...handle multiple priorities across multiple products. Perform additional duties as assigned.... 
    Hourly pay
    Work at office
    Remote work

    01105 Softpro, LLC

    Raleigh, NC
    1 day ago
  • $41.6k

    Position Overview The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT...  ...channel customer support and production readiness. Engage in...  ...technologies and contribute to team success. Experience with ServiceNow... 
    Hourly pay
    Temporary work
    Work at office
    Remote work
    Relocation

    Cognizant

    Raleigh, NC
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Success & Product Support Analyst. Be the first to apply!