Bilingual Call Center Specialist - LOCAL AZ ONLY
Triton Medical Solutions
Remote Bi-Lingual Call Center Specialist
We are seeking a friendly and professional Remote Bi-Lingual Call Center Specialist to join our team. In this role, you will take inbound calls, communicate with patients to identify their needs and provide helpful solutions that ensure they have great customer service experience with our company. The ideal candidate is friendly, computer savvy, and can multi-task with great energy.
Training will be on-site in East-Mesa, AZ.
Responsibilities:
- Respond promptly to incoming calls.
- Effectively handle patient call queues.
- Maintain clear and courteous communication with patients.
- Coordinate and schedule patient appointments.
- Gather accurate demographic information from new patients.
- Verify existing patient charts to ensure accuracy and currency of information.
- Attend trainings to maintain up-to-date skills and knowledge
Qualifications:
- High school diploma/GED.
- Ability to speak fluent Spanish.
- Experience working in the dental field is a plus.
- Must provide own computer.
- Excellent phone and verbal communication skills.
- Understanding of active listening techniques.
- Highly organized with the ability to prioritize projects and manage time effectively.
Schedule:
- Hybrid
- Monday - Friday
Flexible work from home options available.
About Us:
Located in Tempe Arizona, Triton Medical Solutions was founded on the principle that innovative medical billing solutions free dental and medical professionals to concentrate on their prospective fields of medicine, rather than fighting with insurance companies.
Triton Medical SolutionsVacancy posted 2 days ago
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