Receptionist

Receptionist Position at Princeton Insurance Agency

Princeton Insurance Agency, now part of the OneDigital family, is seeking an energetic and service-oriented individual to join our team as a receptionist at our Milaca branch location. This role is ideal for someone who takes initiative, thrives in a fast-paced environment, and enjoys supporting both clients and internal teams.

Position Details:

• Full-time, approximately 40 hours per week
• Schedule: Monday-Friday, 8:00 AM - 5:00 PM
• Fully in-office position (no remote work)

Key Responsibilities:

• Serve as first point of contact by greeting visitors and answering/directing phone calls
• Provide excellent customer service to clients and internal team members
• Support Account Managers with client needs, data entry, and administrative tasks
• Coordinate conference room scheduling, meeting setup, and clean-up (including food ordering as needed)
• Maintain office supplies (inventory, ordering, and distribution)
• Maintain office security procedures
• Support basic insurance related tasks (training provided)
• Provide occasional backup support to other branch locations (Princeton, Foley, Cambridge)

Qualifications, Skills and Requirements:

• Strong verbal and written communication skills
• Excellent interpersonal and customer service skills
• Professional attitude and appearance
• Strong organizational and multitasking abilities
• Ability to work both independently and as part of a team
• Comfortable managing multiple priorities in a fast-paced environment
• Able to maintain confidentiality

Education, Training and Experience:

• High school diploma or equivalent required
• Previous receptionist or administrative experience preferred
• Prior insurance experience is a plus but not required

The typical base pay range for this role nationwide is $18 to $20 per hour. Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!