Director of Facilities
Gordon Ramsay North America
Gordon Ramsay Restaurants Global is seeking an experienced Director of Facilities to provide strategic and operational leadership across facilities maintenance, asset management, vendor governance, and capital planning for our operated Restaurant estate in the US.
This role is responsible for ensuring safe, compliant, and cost-effective facilities operations across all locations. You will oversee both the strategic framework and the day-to-day execution of Facilities & Maintenance, acting as the key liaison between restaurant teams, contractors, and vendors.
This role plays a critical part in protecting assets, managing risk, and supporting operational excellence across a fast-paced, multi-site restaurant business.
What You’ll Do
Facilities Strategy & Asset Management
- Develop and maintain the Facilities Maintenance Programme, including standards, guidelines, processes, and tools.
- Own estate-wide asset management, including asset registers, warranties, lifecycle planning, and capital replacement strategies.
- Document and maintain facilities maintenance requirements for franchised locations.
Budgeting, CAPEX & Cost Control
- Lead maintenance and facilities budget planning at both estate and site level.
- Manage CAPEX planning for refurbishments, asset life-extension, and new fit-outs in partnership with Operations.
- Track spend versus budget, produce regular reporting, and identify cost-saving and efficiency opportunities.
Facilities Operations, Compliance & CMMS Management
- Oversee day-to-day FM operations, including CMMS administration, work orders, emergency repairs, and compliance tracking.
- Maintain accurate property records, asset data, statutory certificates, and warranty callouts.
- Monitor open jobs, escalate overdue works, and ensure timely contractor response.
- Produce weekly and monthly R&M, CAPEX, compliance, and performance reports.
- Drive energy management initiatives and support energy procurement negotiations.
- Oversee compliance with health, safety, fire, sanitation, and building regulations.
- Provide oversight and guidance on H&S audit findings and required remedial actions.
Projects, Refurbishments & New Openings
- Project-manage operational aspects of refurbishments and new restaurant fit-outs.
- Coordinate warranty remedies for new builds and support facilities R&D initiatives.
- Act as the primary facilities interface for restaurant leadership, contractors, and internal stakeholders.
- Support the wider business across UK and US time zones as required.
- Manage facilities communications and inbox to ensure efficient issue resolution.
- Deliver ad hoc projects as required by senior leadership.
What We’re Looking For
- Bachelor’s degree or equivalent professional experience in a related field.
- 5–10 years’ experience in a senior facilities role within restaurant, retail, or multi-site environments
- Strong knowledge of facilities, construction, refurbishment, and asset lifecycle management.
- Hands-on experience with CMMS platforms and strong Excel-based reporting skills.
- Proven ability to manage budgets, vendors, and compliance in fast-paced, multi-location operations.
- Excellent organisational, communication, and problem-solving skills.
- Solid understanding of relevant construction, fire, safety, and sanitation regulations.
- Self-motivated, results-driven, and comfortable operating with urgency and accountability.
What’s In It For You
- Competitive salary
- 401 (k)
- Insurance – Medical, Dental & Vision
- Flex Time
- Employee Assistance Program offering counseling, assistance for personal, financial, and legal issues, self-help resource benefits, personal and professional coaching, wellness benefits, and much more!
- Access to our world-class training & development opportunities globally
- Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment
- A fantastic staff discount in US & UK restaurants
- Discount for your Friends & Family in all US & UK Restaurants
If you’d like to develop your career in a best-in-class global restaurant business - apply today.
We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.
We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront
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