Maintenance Technician

Job Description

Job Description

SERVICE TECHNICIAN

Pay Rate: Up to $25/hr.
Employment Type: Full-Time

Position Summary

We are seeking an experienced and dependable Maintenance Technician to support the daily maintenance and operations of a residential property. The ideal candidate will have strong troubleshooting and repair skills, excellent customer service abilities, and a solid understanding of building systems and preventative maintenance.

Primary Responsibilities

• Complete resident service requests and work orders efficiently and accurately while maintaining company standards.
• Conduct regular inspections of common areas, building systems, and property grounds.
• Perform maintenance and repairs involving:
  • Carpentry
  • Drywall
  • Plumbing
  • Electrical systems
  • Appliances
  • HVAC/MEP systems and troubleshooting
• Utilize third-party vendors when specialized repairs or services are required.
• Assist with apartment turns, move-in inspections, and move-out inspections to ensure vacant units are clean, safe, and market-ready.
• Respond promptly to maintenance emergencies and participate in the property's on-call rotation as required.
• Perform preventative maintenance and routine building system inspections.
• Assist with vendor coordination, property inspections, and apartment preparation as needed.
• Use the property management system (PMS) to document work performed, update work-order statuses, communicate with residents, and ensure timely completion of service requests.
• Assist with property, life-safety, internal, regulatory, and third-party inspections.
• Maintain accurate maintenance records, logs, and required documentation.
• Communicate professionally with residents regarding service requests, updates, delays, and other maintenance-related concerns.
• Ensure all work complies with applicable laws, regulations, inspection requirements, safety standards, and company policies.
• Support other property operations and team initiatives as business needs require.
• Perform additional duties as assigned by the Maintenance Manager or Business Manager.

Qualifications & Requirements

• High school diploma or equivalent required.
• Technical certification, trade school education, or relevant industry certifications preferred but not required.
• 2+ years of multifamily residential maintenance experience preferred.
• General knowledge of:
• Building systems
• Preventative maintenance
• Electrical systems
• Plumbing
• HVAC
• Appliance repair and troubleshooting
• Strong troubleshooting, problem-solving, and communication skills.
• Ability and willingness to learn new maintenance techniques and expand technical knowledge.
• EPA and CPO certifications preferred, where applicable.
• Ability to lift up to 60 pounds.
• Ability to climb ladders and work in physically demanding environments.
• Ability to work outdoors and in varying weather conditions.
• Professional appearance and positive attitude when interacting with residents, vendors, and team members.
• Valid driver's license and reliable transportation required.

Ideal Candidate

The ideal candidate is dependable, hands-on, safety-conscious, and customer-focused, with the ability to diagnose problems, complete repairs efficiently, and maintain a professional relationship with residents and the property management team.

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