Concessions Supervisor - Xfinity Mobile Arena formerly Wells Fargo Center -Concessions

Concessions Supervisor

The concessions supervisor is responsible for the oversight or delegation of responsibilities within the food service operation, which includes inventory, customer service, food preparation, and food safety/sanitation procedures. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with teammates, and help where needed.

Job Responsibilities:

• Responsible for opening and closing the building according to expectations of the management team
• Monitors setting up and breaking down of workstations
• Monitors the sanitation of workstations, including floors, worktables, walls, refrigerators, equipment, dishes, and utensils
• Oversees the cashiers on duty and ensures that they are properly trained and adhere to the cashier policy
• Oversees the cooking and preparation of food items for the day according to the recipes and brand requirements
• Responsible for ensuring correct portion size of food items. High level product knowledge and ability to coach staff to effectively service the customer
• Ensures staff completes daily temp logs
• Oversees the product merchandising, line displaying, and distribution of marketing materials
• Provides ongoing coaching and performance feedback to staff members
• Informs management of escalating employee conduct issues
• Responsible for making sure the staff properly disposes of waste
• Oversees staff during peak times of operation and deals with labor shortages as needed
• Assists managers with ordering and inventory responsibilities
• Ensures each station has the equipment and supplies needed to serve the customers
• Maintains professional appearance and models compliance to uniform policies and ensures uniform compliance of staff
• Occasionally works in other areas or departments as required by your manager
• Performs tasks as requested by your manager(s) on a weekly, bi-weekly, or monthly basis
• Manages employee issues, and makes sure locations are staffed appropriately
• Ensures security of company assets

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications:

• Previous supervisory experience in a related role preferred
• Previous food experience preferred
• Must be able to obtain food safety and alcohol certification
• Exhibit and practice the highest level of guest satisfaction and service skills
• Basic accounting knowledge and experience managing inventory
• Demonstrated organizational skills to improve efficiency
• Ability to coordinate multiple tasks, meet production/service time schedules, and adapt and problem solve to necessary and unforeseen changes
• Demonstrate a high level of communication skills to ensure staff is aware of all information
• Ability to operate equipment in the stand and support to get product ready for sale
• Demonstrate consistent professionalism in the execution of daily assignments
• Ideal candidate will be available to work a flexible schedule that includes evenings and weekends
• Must be able to stand/walk for an extended period, as well as occasionally lift up to 50lbs
• Must read, write, and understand verbal instructions
• Maintain emotional control under stress