Barista Lead (Full Time)

Barista LeadHealthy Living is looking for a new Barista Lead to join our HL family!Come join a team that:Focuses on teamworkSupports a collaborative environmentPuts curiosity and great ideas firstIs dedicated to providing an exceptional guest experienceBuilds community relationshipsLoves food and cookingHas fun while working hard!The Barista Lead is responsible for providing leadership to the Barista team, overseeing the overall organization, atmosphere, and staffing needs of the department. They delegate tasks, ensure department standards are consistently met, and maintain a productive, positive work environment for staff. The Barista Lead also ensures exceptional guest care, satisfaction, and upholds the aesthetic and quality of the Barista station, stepping in for or complementing the Assistant Prepared Foods Manager - FOH when needed.In addition to their leadership role, the Barista Lead actively participates in all counter and barista tasks, serving as a role model for the team. This position is also responsible for the timely and accurate replenishment of inventory, using tools such as HL software, auto-order, cycle counts, and data reports to meet purchasing and budget goals. The Barista Lead plays a key role in training new staff on department procedures and provides valuable insights to the Category Manager (CM), including guest feedback and observations, to help improve overall operations.Requirements:At least 2 years in a retail environment; preferably in a café/food servicePrevious leadership experiencePrevious cash handling & POS experiencePrevious buying, inventory management or equivalent experiencePrevious guest service experiencePrevious Barista experience preferredJob Type: Barista LeadSchedule: Full-time hourly position, 40 hours/week including weekend availability.Location: 222 Dorset St, South Burlington VTRate: Starting hourly wage $20.00-21.72, plus tips. Previous experience will be taken into considerationTo perform the job successfully, the employee should demonstrate the following:Working knowledge of POS systems; cash registerFundamental food knowledge to include coffee/espresso/juice and/or willingness to learnProven knowledge of local, state and federal Health Department standards for both health and sanitationBasic knife skillsBasic computer skillsBasic math skillsCreativity and passion for the product (loves food & coffee!)Positive attitudeHigh energy and an ability to work in a demanding environmentSelf-management and an ability to remain calm under any stressful situationAn ability to be quick on their feet and make smart decisions instantaneouslyAbility to communicate with various types of people in various ways (written, verbal, demonstration)Organizational skills and the ability to multi-task in a fast-paced environmentApproachability; works effectively and relates well with othersAbility to manage conflict and see them as opportunitiesProblem-solving abilities; resourcefulnessPatienceReliability; regular and punctual attendanceScheduling flexibility to meet the needs of the department; early mornings/evenings, weekends and holidaysEssential Duties & Responsibilities:Leads and motivates the Barista staffEnsures that staff follows all department and store policies and proceduresEnsures that staff follows all policies for proper register operationOversees daily break schedules, making sure that the Barista station has adequate support during those break times especially during busy times with areas that have only one staff memberTroubleshoots staff call-outs; attempts to find coverage or shifts people into positions of priority, if needed.Communicates any staff issues or problems to the Assistant Prepared Foods Manager - FOH and P&ECompletes replenishment ordering for all vendors in designated departments and/or categoriesMaintains accuracy of inventory and cycle countsMaintains strong vendor relationships and communicationTracks product performance trends and sales and relays pertinent facts to the Category ManagerTracks product movement as well as "out of stocks" on the shelf and relays pertinent information to the Category ManagerRelays vendor and product issues to the Category Manager that can't be solvedMonitors inventory and maintains appropriate shelf and backstock levelsEnsures that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other aspects of guest serviceCompletes all register transactions accurately and maintains the highest cash handling standardsPrepares espresso drinks, teas, smoothies and fresh juices (Espresso & Juice Bar)Maintains an orderly station in which surfaces are continually wiped down and supplies are fully stockedIf all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company.Healthy Living Market and Café is an equal opportunity employer and we're proud to hire a diverse, inclusive Staff!