Food Runner

Job Description

Job Description

Description:

The Expo/Food Runner plays a crucial role in ensuring the efficient flow of food from the kitchen to the dining area. This position requires a keen eye for detail, excellent communication skills, and the ability to work in a fast-paced environment. They collaborate with the kitchen staff, servers, and management to ensure timely and accurate delivery to orders of guests. Because the Expo/Food Runners interact directly with guests, it is important that they be friendly, upbeat, and able to communicate effectively.

Key duties and Responsibilities:

• Work in a fast-paced, noisy environment
• Assist with beverage preparation
• Communicate effectively, respectfully, and professionally with coworkers, management, and guests
• Ensure dishes meet presentation, accuracy and food quality standards before leaving the kitchen and delivering to guests
• Address discrepancies promptly with the appropriate staff member
• Garnish plates according to company standards and guidelines
• Deliver food orders to tables promptly, connecting with guests to ensure satisfaction
• Package to-go orders according to company standards and guidelines
• Respond appropriately to guest requests and concerns, communicating them to servers or management as deemed appropriate
• Prepare, stock and maintain sufficient levels of food and packaging products for smooth service
• Maintain cleanliness and sanitation in work areas during and after service
• Follow verbal and written instructions from the management team
• Performs opening and closing duties, as needed, assisting with cleaning, stocking, etc
• Assist in additional tasks and deep cleaning projects as directed by management

• Excellent communication and teamwork skills are essential
• Ability to work in a physically demanding environment and lift up to 40 lbs several times a day
• Ability to be standing for long periods of time
• Previous experience in a high volume restaurant setting is preferred
• Flexibility to work in varying conditions
• Weekend and holiday availability is required
• At least 16 years of age
• Authorized to work in the US
• Bilingual proficiency is preferred
• Kitchen staff are strongly encouraged to apply