Forward Deployed Engineer (Claims Ops)

Forward Deployed Engineer (Claims Ops) Department: Ops - Claims Ops Employment Type: Full Time Location: 1600 Corporate Center Dr., Monterey Park, CA 91754 Compensation: $120,000 - $180,000 / year Description Astrana is building a high-impact AI transformation team focused on solving the most important problems across the business. The role is straightforward: identify where the organization is losing time, outcomes, or value - and build systems that fix it. This means working directly with the people running our markets, understanding how the work actually gets done, and building entirely new tools, automations, and applications from the ground up. The position operates under a hybrid work model, with a combination of in-office and remote work each week. Office locations include Monterey Park, CA; Orange County, CA; and Las Vegas, NV. You will embed directly within clinical, operations, and market teams and build systems that change how care is delivered and how the business performs. This role is about shipping real systems that work in the real world - not prototypes or isolated experiments. In a given month, you might: Build an AI-driven tool to help care teams prioritize high-risk patients Automate a workflow that is currently manual and impacting revenue or cost Deploy an LLM-based system on top of messy clinical or claims data Create internal tools that providers and operators rely on every day Why this role - and why Astrana Healthcare is nearly 20% of U.S. GDP, yet remains fragmented, inefficient, and misaligned. Astrana is building a new category: a technology-driven healthcare platform that sits across payers, providers, and care delivery - integrating clinical, claims, and operational data and enabling decisions based on total patient outcomes, not isolated transactions. Astrana is building the operating layer for healthcare. This is not a concept. It is already working. Astrana today: $3.2B in revenue in 2025, growing 56% year-over-year; 1.6M+ patients under management across a national platform. Why do this here vs somewhere else You are early, despite meaningful scale You can actually change the system, not just analyze it Astrana operates under delegated risk, with real responsibility for cost and outcomes - so what you build can directly influence decisions and behavior There is immediate, real-world deployment at scale Improving outcomes while reducing cost is the business model - making AI, automation, and coordination economically meaningful from day one You have executive backing and speed You are surrounded by strong builders What You'll Do Work directly with clinical, operations, and market teams to understand how work actually happens Identify high-impact problems affecting cost, quality, and patient outcomes Rapidly design and build tools, automations, and AI systems used in production Work with complex, messy datasets (clinical, claims, operational) Build across the stack: data pipelines, APIs, models, and user-facing applications Iterate quickly based on real-world feedback Help shape how technology is adopted across the organization Who this is for This role is for people who build things without being asked, get deeply curious and go down rabbit holes to understand problems, are comfortable operating with ambiguity and figuring things out from first principles, care about impact and usefulness more than perfection, and want their work to be used immediately by real people. You have built and shipped systems that real users depend on; you have worked with real-world, messy data; you have hands‑on experience with LLMs, RAG systems, agents, or applied ML; you can go from idea to working product quickly; you have taught yourself tools or technologies. Qualifications Experience building and deploying production systems Strong technical fundamentals and problem-solving ability Preferred: B.S., M.S., Ph.D. in Computer Science, Mathematics, Physics, or related technical field 1-3 years of experience in software engineering, data engineering, ML, AI, or related fields (flexible for exceptional candidates) We are open to exceptional new graduates and early-career engineers who demonstrate strong builder instincts and high potential. Environmental Job Requirements and Working Conditions This position operates under a hybrid work model, with a combination of in-office and remote work each week. Office locations include Monterey Park, CA; Orange County, CA; and Las Vegas, NV. The target salary range is $120,000 - $180,000, with potential for equity participation. Final compensation will be based on geographic location, experience, and overall qualifications. Equal Opportunity Astrana Health is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, veteran status, disability, or other legally protected characteristics. All employment is decided on qualifications, merit, and business need. If you require assistance in applying due to a disability, please email View email address on click.appcast.io for accommodation. Additional Information The job description does not constitute an employment agreement and is subject to change by the employer as the needs of the employer and requirements of the job change. #J-18808-Ljbffr Astrana Health Management