Assistant Property Manager

Job Description

Job Description

Join Woodmont Real Estate Services as an Assistant Property Manager!

ROLE OVERVIEW

Woodmont Real Estate Services is seeking a dynamic Assistant Property Manager to join the team at Market Gateway, our premier apartment community in the heart of Downtown San Jose.

In this vital role, you will partner with the Property Manager to oversee the financial and operational health of the asset, ensuring every resident experiences the atmosphere that defines Market Gateway. This is a full-time role with an expected shift for this position of Monday – Friday from 9:00am - 6:00pm.

With properties spanning multiple submarkets in the Bay Area, this is your opportunity to make a direct impact and build your career with an established leader in the Bay Area Property Management space.
WHAT YOU’LL DO

• Support leasing performance by responding to leads, touring prospects, and driving applications with consistent follow-up.
• Deliver exceptional resident service by resolving questions, supporting renewals, and ensuring timely communication.
• Prepare and process applications, leases, renewals, and move-in/move-out documentation with accuracy and urgency.
• Maintain clean, compliant resident files and ensure all activity is documented correctly in RealPage.
• Track and manage lead activity and follow-up workflows in Knock (calls, emails, tours, next steps).
• Support invoice coding and bill pay processing through AvidXchange, ensuring timely routing and accuracy.
• Assist with operational reporting, resident account support, and administrative tasks as directed by the Property Manager.
• Coordinate with vendors and onsite teams to help ensure the community is tour-ready and operations run smoothly.
• Provide leadership support and onsite coverage when the Property Manager is offsite or unavailable.
  

WHAT WE’RE LOOOKING FOR

• Financial Stewardship: Assist in managing the property’s financial performance, including rent collection, processing payables, and managing delinquency with a high degree of accuracy and professionalism.

• Elevated Resident Relations: Serve as a primary point of contact for our residents, providing helpful and diplomatic service to maintain high satisfaction and retention in this close-knit waterfront community.

• Operational Support: Maintain meticulous resident files and ensure all leasing data is accurately recorded in RealPage, adhering to company policies and Fair Housing laws.

• Community Excellence: Oversee the daily upkeep of our premium amenities and waterfront spaces, ensuring the property’s "pristine" standards are met consistently.

• Marketing & Leasing Collaboration: Support the leasing team in driving occupancy through creative outreach and a "service-first" approach to prospective residents.

• Technical Affinity: Confidence using Property Management technology, Customer Relationship Management and Bill Pay tools; RealPage, Knock, and AvidXchange experience strongly preferred.

QUALIFICATIONS

Professional Experience

• Two (2)+ years of experience in market-rate multifamily housing, including at least 2 years as a Leasing Consultant and/or Assistant Manager (or similar).
• Supervisory experience and skills in sales, marketing, management, and customer service.
• Knowledge of tenant eviction, fair housing, and multifamily industry laws, including Federal and California labor laws.

Skills & Competencies

• Language Ability: Strong oral and written communication skills. Professional interpersonal skills.
• Reasoning Ability: Ability to direct staff, manage tasks, and solve problems with multiple variables. Capacity to analyze market and economic conditions affecting company and regional goals.
• Computer Skills: Must have proficient computer skills including knowledge of Microsoft Office (Outlook, Teams, Word and Excel). Ability to understand and create reports and documents. RealPage experience preferred, other property management software packages helpful.
• Mathematical Skills: Competence in basic math, percentages, and financial forecasting.

Education & Licenses/Certifications

• Bachelor’s degree in Business Administration or similar field preferred.
• Valid driver's license and reliable transportation needed.

COMPENSATION, BENEFITS & PERKS

BENEFITS & PERKS

Generous Health Benefits

We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).

Flexible Vacation & Time Off

Rest and Recharge with a generous PTO plan, 10 company holidays, and one floating holiday, in addition to your standard Sick time.

Personal & Mental Wellbeing

We provide all of our employees with access to our Employee Assistance Program (EAP) to help support our team that needs additional support outside of the office.

Financial wellness

We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. We will match up to a discretionary 10% of the employee contributions, subject to change.

Extra work/life benefits

We provide a number of additional perks for employees, like monthly stipends for internet and mobile plans, and Commuter Assistance.

Dynamic, Collaborative, and Engaging Culture

As one of the premier property management firms in North California, we’re constantly communicating, creating, and advocating for new ways to work together and do business. We believe our jobs are made better when everyone operates with transparency, integrity, excellence and works as a team to support each other and the overall goals of the organization.

COMPENSATION

Woodmont Real Estate Services has detailed the expected hourly base rate for this role to be $24.00 - $25.00 hourly + housing unit .

This does not include any other potential components of the compensation package, including bonuses, housing, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role, utilizing competitive compensation data from various data sources as references. At the time of offer, we use the signals we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation. This position may also be eligible for a discretionary bonus (eligibility may vary based on role).

ABOUT US

Woodmont Real Estate Services is a premier asset and property management company, we're proud to offer Northern California over 50 years' experience managing a diverse portfolio of commercial and multifamily properties. We're renowned for our hands-on management approach, marketing know-how and in-depth knowledge of submarkets throughout the region. It's what's allowed us to create unique strategies that are truly custom to each property.

Our mission : To add value to our clients by providing superior service to all who live and work at the properties we manage. To achieve this goal, we create an exceptional professional environment for all associated with our organization.

All are welcome here. We respect and honor differences in gender, race, age, faith, ethnicity, sexual orientation, and gender identity. Because we all thrive when our differences are valued.

Values: Integrity, Excellence, Respect, Loyalty, Diligence, Teamwork

EQUAL OPPORTUNITY EMPLOYER

Woodmont Real Estate Services is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Woodmont Real Estate brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.

Woodmont is an E-Verify employer and will provide your Form I-9 information to the authorized government agency to confirm that you are authorized to work in the U.S. For more information, please visit E-Verify.