IT Technician
$19 - $22 per hourPrideStaff
IT Technician
Pridestaff is looking for an entry level IT Technician for a Telecommunications company in the city of Temecula. You will be the first point of contact for technical issues and keep daily operations running smoothly. This is a great opportunity to join a company that has been in business for many years and offers great benefits and opportunity for advancement. This is a Temp to Hire position Monday - Friday 8am - 5pm. Pay is $19-$23 depending on experience. Successful candidate will have at least 1 - 2 years of recent IT experience.
Key Responsibilities
- Troubleshooting: Diagnose and fix issues with Windows/Mac operating systems, basic hardware components, and printers.
- User Support: Assist staff via phone, email, or remote tools with password resets, software installations, and account setups.
- System Setup: Unbox, configure, and deploy new desktops, laptops, and mobile devices.
- Ticketing: Log, track, and update service requests using a help desk ticketing system.
- Escalation: Send complex or unresolved issues to senior IT staff or specialized teams.
Qualifications & Skills
- Technical Basics: Understanding of Windows 10/11, Microsoft 365, basic networking (TCP/IP, DNS), and Active Directory.
- Soft Skills: Good communication, patience, and customer service skills to help non-technical users.
- Certifications: CompTIA A+ or similar foundational credentials are often preferred or helpful for getting hired.
- Education: High school diploma with relevant self-taught skills, or a degree in computer science or a related field
Compensation / Pay Rate (Up to): $19.00 - $22.00 Per Hour
All compensation and pay rates are dependent upon skills and experience. PrideStaff is an equal opportunity employer.
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