Business Systems Analyst

The Position

The City of Beaverton's Information Technology Services Department is hiring a Business Systems Analyst to support our Public Works teams. In this role, you'll help staff improve their daily work by ensuring their tools and processes are dependable and easy to use.

You'll partner with Public Works employees to understand their needs and identify practical improvements. As you help implement those processes, you'll support staff as they learn new technology and adapt to updated workflows.

A major part of this job is helping the department move its Enterprise Asset Management System from Trimble City Works to Trimble Unity and ensuring a smooth and well-supported transition. Future projects will support additional city departments and projects.

Responsibilities

• Conduct assessments of business workflows and supporting systems, identify operational gaps, and recommend system and process optimizations to improve enterprise asset performance.
• Support IT project work by collaborating with the project management team and application teams to improve city systems. Help plan, test, and update applications, and identify opportunities to make them work better. Review how processes and tools are performing and suggest changes when improvements are needed.
• Coordinate and assist business units with implementing staff training required to utilize recommended business process improvements. Provide hands-on support to help users adapt to system and process changes, ensuring improved usability.
• Lead small to medium-sized system and service implementation projects and participate as part of a team on larger projects. Develop project plans, set timelines, organize meetings, assign tasks, monitor progress, and communicate updates to all partners.
• Act as the technical expert for assigned enterprise applications, providing guidance on best practices for system use and optimization.
• Work with colleagues in assigned business areas to identify needed enhancements to applications and services. Provide support for the maintenance and improvement of assigned systems.
• Review proposed business process or system changes to confirm they meet city policies and comply with all required third-party governance standards, including Payment Card Industry standards (PCI) and Criminal Justice Information Services (CJIS).
• Facilitate and execute a positive and supportive work environment with a culture of inclusion, teamwork, and communication.
• Contribute to promoting organizational values, including engagement and belonging; support a culture of accountability within the organization through personal and professional development; and actively promote the value of respect in a multicultural society.
• Additional duties are outlined in the Business Analyst class specification.

Qualifications

Minimum qualifications

• Bachelor's degree in business, computer technology, or a related field, and
• 3 years of experience in business system analysis and project management; or
• An equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.

• Ability to pass reference checks and education verification, and satisfy the requirements of a background check, including Criminal Justice Information Services (CJIS) fingerprints.
• Within 30 days of hire, the successful candidate will be required to receive CJIS certification.
• Ability to satisfy the requirements of a pre-employment drug screen for controlled substances, including marijuana.

Studies have shown that some candidates hesitate to apply for a position if they do not believe they meet 100% of the hiring criteria. The city's talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We encourage people with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.

Compensation

Wage range : $6,591.92 - $8,833.84 monthly

Starting pay within the posted range is based on a review of your related work experience, as required by the Oregon Equal Pay Act. We compare the experience shown in your application materials with the qualifications for the position. Applicants who meet the minimum qualifications will start at step one. Applicants whose work history clearly demonstrates additional directly related experience may be placed at a higher step within the range.

To ensure an accurate evaluation, please include all relevant work history in your application, including part-time, volunteer, or other roles that show related experience.

Total compensation package and benefits

In addition to competitive pay, the city offers a wide variety of benefits to regular employees which make up an exceptional total compensation package.

The city pays the full retirement contribution to the Oregon Public Employees' Retirement System (PERS) including the employee portion; provides employees with an opportunity to participate in a deferred compensation retirement plan; makes available a public service loan forgiveness program and tuition reimbursement program; and offers excellent health, dental, vision and life insurance coverage.

Additional benefits include excellent paid time off (PTO) accrual, PTO cash out options, wellness programs and incentives, an employer-funded Health Reimbursement Account (HRA) VEBA, an Employee Assistance Program (EAP), and bilingual pay premiums.