Route Service Manager - UniFirst

Route Service Manager - UniFirst Location: Corpus Christi, Texas Job ID: 2602643 UniFirst seeks a Route Service Manager to lead a team of Route Service Supervisors and Route Service Representatives delivering to multiple customers per day. The manager will drive customer satisfaction, account growth, and profitability for the location. What’s in it for you? Training Our Team Partners receive quality skills training designed to enhance performance and assist career potential and advancement. Career Mobility You may quickly find yourself on the fast‑track to success. The Route Service Manager role can lead to other leadership opportunities in our Plants and across the organization. Culture Our family culture means no nights or weekends. What you’ll be doing: Oversee recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with customers and elevate your team’s level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications An individual who is business savvy and enjoys figuring out innovative ways to increase profit and grow customer satisfaction within the location A results‑driven, relationship manager who isn’t afraid to roll up their sleeves and help the team and most importantly, the customer Someone who enjoys working with Route Service Representatives and Supervisors that need help and support as they develop in their own role Those who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst’s standards High School Diploma or GED – bachelor’s degree preferred Prior customer service experience Ability to problem solve and handle various customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non‑commercial driver’s license in the state of residence Must meet pre‑employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401(k) with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses Equal Opportunity Employer UniFirst is an equal opportunity employer and does not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti‑discrimination laws. #J-18808-Ljbffr