Pharmacy Technician

Title: Pharmacy Technician

Department: Pharmacy

Status: Hourly

Location: Various Clinics

Reports To: Pharmacist

Direct Reports: None

Summary of Position | Under the direct supervision of the pharmacist on duty, this position is responsible for timely and accurate interpretation and processing of prescriptions presented by patients; assures the pharmacy supplies are stocked; maintains organization and cleanliness of workstation; maintain confidentiality pertaining to PHI (Patient Health Information) by following HIPPA guidelines.

Minimum Qualifications: Must be able to sit, stand and walk for long periods of time. Able to read and understand the English language. Able to effectively maintain confidentiality of records and communicate with all levels of personnel. Ability to work independently with minimal supervision. Ability to establish and maintain effective working relationships with providers, management staff, and external customers. Must be able to work with multiple changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Must be able to function as part of a team. Excellent attention to detail.

Experience: At least one year of retail pharmacy experience.


Additional skills required: Proficient use of Microsoft Office applications such as Word, Excel, and Outlook. Have excellent organizational skills.


Additional skills preferred: Familiarity with pharmacy software programs necessary to execute daily tasks. Prior FQHC or public health experience.


Education: High School Diploma or GED certificate required

Certification(s): National Certification preferred from Pharmacy Technician Certification Board (PTCB); Pharmacy technician registration with North Carolina Board of Pharmacy (NCBOP)


Key Responsibilities

• Obtaining information to help fill prescriptions.
• Counting medications and measuring out amounts to ensure customers get exactly what has been prescribed by their doctors.
• Mix and prepare medications.
• Package prescriptions for customers, ensuring they are labeled correctly with dosage information.
• Process retail transactions and handle money.
• Process insurance claims as part of filling a prescription.
• Understand and maintain patient confidentiality.
• Perform accurate cash management/transaction procedures or refer customers appropriately.
• Participate in pharmacy QI initiative.
• Perform other duties as assigned.

Kintegra Health Core Requirements

1. Patient First - An approach to care that holds primary, the well-being and desires of the patient

2. Build not Blame - Focusing first on finding fault with the process rather than the person

3. Integrity and Honesty - Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers

4. Cooperation and Flexibility - Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description

5. Culturally Sensitive - Always working toward increasing one's ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one's own culture.