Senior Product Designer :: Onsite :: Contract

Title: Senior Product Designer

Duration: Contract

Location: Chicago, IL (Onsite)

Must have:

• User research, usability testing, and site analytics experience
• Bachelor’s degree in human-computer interaction, human factors, interactive design, psychology, or a related design field

Must

About the role

Hyatt is looking for a senior product designer to create digital solutions for Hyatt.com. You’ll work closely with product teams to deliver intuitive, engaging experiences, hands-on from concept through prototyping, then alongside designers, product managers, and developers to make sure the final build holds up. Your work will be part of a new digital ecosystem experienced by millions of travelers worldwide.

What you’ll do

• Balance the inputs: Use market analysis, user feedback, site metrics, and usability findings to organize content and simplify experiences.
• Research users: Help plan and run user research, and bring the findings into your deliverables.
• Show the solution: Deliver concepts as sketches, wireframes, or detailed prototypes, and test them with users.
• Document the design: Create journeys, storyboards, site maps, wireframes, and prototypes that show the information architecture and intended interactions.
• Partner with developers: Check technical feasibility and quality of execution, and work through alternatives when scope or technical issues arise.
• Support QA: Join QA testing and describe issues and opportunities clearly.
• Measure success: Work with analytics to set post-launch success metrics and suggest improvements from the data.
• Maintain the system: Help create and maintain the pattern library, design system, documentation, and templates.
• Work iteratively: Use agile and lean methods, and support the growth of the user experience team.

Must have

• 3 to 10 years in information architecture and interaction design for complex web and mobile applications
• A strong portfolio of IA and interaction design for desktop and mobile, with a few projects shown from conception to completion, and a clear account of your process and role
• Knowledge of the travel industry and experience with localization
• Functional knowledge of information architecture, usability, user-centered design, and interaction design
• Ability to turn requirements into flows, site maps, wireframes, and prototypes
• Expert proficiency in wireframing and prototyping tools (Figma, Sketch, Axure, or Adobe XD)
• Strong understanding of mobile-first and responsive or adaptive design
• Working knowledge of HTML, CSS, and JavaScript as they relate to design
• Empathy for user needs, tied to measurable solutions
• Strong communication and presentation skills, and the ability to work independently with minimal supervision