Showroom Manager-Lighting Gallery
Scott Electric Company
Showroom Manager
The Lighting Gallery, a premier retail lighting showroom in Greensburg, PA, is seeking an experienced and motivated Showroom Manager to lead our team and drive sales performance. This role is ideal for someone with a strong retail background, preferably in lighting, electrical, or home design-who thrives in a fast-paced, customer-focused environment.
Position Overview
The Showroom Manager is responsible for overseeing daily operations, leading the sales team, managing inventory and vendor relationships, and ensuring an exceptional customer experience. This individual will play a key role in maintaining profitability, staying current with industry trends, and supporting both in-store and online sales efforts.
Key Responsibilities:
- Lead, coach, and support showroom staff to achieve sales goals
- Create weekly staff schedules and ensure proper coverage
- Conduct performance reviews and recognize team achievements
- Foster a positive, team-oriented culture across all departments
- Deliver outstanding customer service and assist customers as need
- Build strong relationships with contractors, electricians, designers, and homeowners
- Support sales activities including quotes, order entry, and returns
- Maintain professional and friendly communication, both in person and over the phone
- Oversee showroom appearance, displays, and product merchandising
- Maintain accurate inventory and manage stock for displays
- Open and close the showroom; ensure smooth daily operations
- Purchase showroom and office supplies as needed
- Manage payroll and sales commissions
- Analyze sales performance and returns to identify opportunities
- Approve expenses and monitor operational costs
- Ensure compliance with company policies and procedures
- Collaborate with manufacturer sales representatives
- Negotiate pricing, promotions, and display opportunities
- Make strategic purchasing decisions to maintain strong margins
- Manage website updates, including pricing, promotions, and discontinued items
- Utilize cloud-based systems (Infor experience preferred)
Qualifications:
- Retail management experience required (lighting or electrical industry preferred)
- Strong leadership, organizational, and problem-solving skills
- Solid math and analytical abilities
- Excellent communication and customer service skills
- Purchasing or inventory management experience preferred
- Comfortable working with technology and cloud-based systems
- Ability to multitask and adapt in a dynamic environment
Work Schedule & Expectations
- Occasional flexibility on evenings and weekends to support business needs, including remote tasks
- Punctuality and reliability are essential-this role sets the tone for the team
Why Join The Lighting Gallery?
- Be part of a respected, customer-focused showroom
- Work with a passionate team in a design-driven industry
- Opportunity to lead, innovate, and grow within the business
Must submit a background check and drug testing.
Scott Electric offers a comprehensive benefits package, including:
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Referral program
- Employee assistance program
- Employee discount
- Flexible spending account
- Tuition reimbursement
- Paid holidays
- Employee Stock Ownership Plan (ESOP)
Schedule:
- 8-hour shift
Work Location: In person
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