General Manager

Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Vision insurance Position: General Manager Reports To: Chief Operating Officer Location: Pocatello ID Culligan is the industry leader in commercial and residential water treatment and filtration systems, providing the best drinking water solutions to local customers. Job Description: Culligan is seeking an experienced General Manager to oversee our business operations at the store branch in Pocatello ID. The General Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. As General Manager your duties also include guiding staff in your branch, setting performance objectives, evaluating, and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operational and financial reports. What qualities do you need to be a General Manager? To be successful as a General Manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, a top‑notch General Manager should be able to demonstrate excellent problem‑solving and decision‑making skills. Specific Job Function: Achieve business goals and revenue targets. Oversee daily operations, manage budgets, and set performance objectives. Recruit, train, and support employees as well as conduct regular performance appraisals. Implement business, marketing, and advertising plans. Motivate employees and enhance branch culture. Manage sales, operations, and administrative departments. Plan and evaluate operations to be efficient and cost‑effective. Ensure products and services comply with regulatory and quality standards. Ensure company standards and procedures are followed. Prepare business forecasts and budgets. Full operational responsibility for all profit and loss related activities of the branch. Handle escalated customer issues, incident reports, and legal actions. Complete other ad‑hoc tasks as assigned. Job Requirements: Bachelor's degree in Business Management, or a similar field preferred. Minimum of 3 years of management experience preferred. Minimum of 1 year of service center operations experience preferred. Some sales experience preferred. Proficiency in Microsoft Office, with CRM systems, and project management tools. Excellent communication skills, both verbal and written. Excellent leadership and decision‑making skills. Ability to multitask and work efficiently under pressure. Strong analytical and problem‑solving skills. Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position. Resourcefulness, Customer Focus, Team Player Passion, Integrity, Organizational/Planning Communication, Analytical Judgement/Decision Making, Detail Oriented What can Culligan offer you? Career advancement through training and development Competitive comp package with base salary and incentive pay A good team culture and working environment. Job Type: Full‑time Pay: $90,000.00 - $100,000+ annually Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: Day shift Monday to Friday Weekends as needed Ability to Relocate: Pocatello ID #J-18808-Ljbffr