Field Solution Architect

Introduction With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line. Overview What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance and other benefits are progressive and competitive. We value the importance of our employees’ emotional well‑being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. The Field Solution Architect (FSA) effectively penetrates and drives solutions within targeted accounts and expands penetration in existing accounts. The FSA develops and works on problems/projects of moderate complexity and scope, exercising independent judgment within generally defined policies and practices to identify and select a solution. The FSA requires an understanding of both the technology and business objectives of the account to enable the delivery of solutions that will in turn contribute to the success of existing accounts and the acceleration of new customer volume. The FSA speaks from experience and offers insight on successes and failures relative to the customer’s industry and/or objectives, and provide solutions based on the TSG solution portfolio. The FSA demonstrates strong competencies in multiple technology areas including Compute, Storage, Networking and Virtualization technology concepts and how they relate to the next generation of Data Center solutions and Cloud offerings. Responsibilities Works with Account Managers to discover, qualify and develop solution opportunities. Builds advanced technology solution architectures and presents solution proposals to customers. Drives growth of advanced technology revenue and GP by penetrating new and existing target accounts. Discerns potential opportunities by asking the right questions such as who, what, where, why, and when during the sales cycle. Provides detailed documentation of the discernment process to team members increasing efficiency and effectiveness of customer follow‑up. Defines business solutions that address the customer requirement leveraging the value of our solutions. Works with Sales teams, Sales Managers, and Account Managers to ensure that Sales teams are fully enabled on the advanced technology solutions and are fully aware of the TSG portfolio. Regularly attends and contributes to Sales team calls. Provides targeted enablement trainings internally to Sales teams on current, new, or emerging solution sets Supports events such as Tech Showcase, Tech Summit, and vendor conferences in a sales‑support and enablement function. Executes strategic initiatives toward organizational, solution, and business development. Converts work direction from manager to concrete high‑quality deliverables. Participates in a contributing role on one or more Solution Development teams and maintains good attendance, on‑time, high‑quality work product. Works with peers including Inside Solution Architects (ISAs) and Practice Engineers on internal tactical development initiatives, such as building new solutions and services for the TSG advanced technology portfolio. Assists with the building of internal organizational processes and go‑to‑market initiatives. Maintains necessary technical and professional skillset, including certifications and accreditations necessary to ensure high‑value, high‑quality customer interactions as well as vendor program compliance. Builds and maintains one or more expert‑level skillsets, including expert‑level presales and/or implementation certifications. Maintains a strong general competency in all relevant technology areas (functions as a strong advanced technology “generalist”) necessary to be conversational with, and able to develop, customer opportunities across the entire spectrum of advanced technology solutions. Partners with Account Managers and Sales Managers to identify IT solutions opportunities and target these accounts with proactive engagement. Leverages Company tools to identify strategic prospects for advanced technology solutions. Engages in customer calls to discover and qualify advanced technology opportunities within these accounts. Requirements An understanding of leading manufacturers routing and switching architecture. Ability to lead and conduct workshops and demonstrations. Experience with storage and virtualization products from leading manufacturers. Demonstrates an understanding of Converged Infrastructure concepts and the benefits that Cloud solutions provide. Working knowledge and/or familiarity with the following technologies: HP, Dell, Lenovo and Cisco Blade and Rack Servers systems and related storage products. Enterprise Storage Arrays – HP, EMC, IBM, Dell, NetApp. Converged and/or Hyper‑Converged platforms. Software Defined Networking (SDN) and Software Defined Data Center (SDDC). Cloud Solution Offerings and providers. VMware, Citrix, and Microsoft products. Microsoft Enterprise environment. Linux, UNIX or AIX Enterprise environment. Data Center consolidation and Cloud solutions. Disaster Recovery and Business Continuity. Verifiably successful professional Business‑to‑Business solutions selling experience with account planning skills and experience with up‑sell and cross‑sell strategies. Excellent time management and prioritization with strong organizational skills. Excellent oral and written communication skills with ability to prepare and deliver presentations which clearly and articulately demonstrate the value proposition. Advanced negotiation skills. Team orientation. Possesses integrity. Keen appreciation of business and technical requirements. Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.” #J-18808-Ljbffr