Project Manager - Strategic Operations

We are looking for a proactive Project Manager - Strategic Operations to support high-priority operational and growth-focused initiatives in Charlotte, North Carolina. This Long-term Contract opportunity is ideal for someone who can bring order to fast-moving workstreams, coordinate across teams, and maintain clear visibility on progress and follow-through. The role combines strategic project coordination, customer issue oversight, and executive-level support in a dynamic environment where priorities can evolve quickly.Responsibilities:• Manage internal issue intake and resolution workflows by coordinating with customer success and operations partners to ensure timely follow-up and closure.• Partner with senior leadership on strategic growth initiatives by organizing timelines, aligning contributors, and keeping key projects on schedule.• Monitor active and prospective partnerships by maintaining status tracking, clarifying ownership, and communicating milestones and outstanding actions to stakeholders.• Create practical operating tools such as trackers, meeting cadences, and update summaries that improve transparency without adding unnecessary complexity.• Bring structure to undefined processes by identifying gaps, establishing clear next steps, and helping teams stay aligned in a fast-changing setting.• Prepare concise progress updates and executive-ready materials that help leadership make informed decisions and remove roadblocks.• Coordinate cross-functional efforts tied to operational execution and go-to-market priorities, ensuring deliverables are completed and dependencies are addressed.• Use sound judgment to determine when to independently resolve issues and when escalation is needed to protect momentum and outcomes.