Retail Store Manager

Great opportunity for a management position with work/life balance that allows you to end your workday at 6:00 pm Monday through Thursday and at 5 pm on Sunday!

We are currently seeking a dynamic and dedicated Store Manager to lead our Altoona, PA retail location. The ideal candidate will possess exceptional leadership skills and enthusiasm for providing outstanding customer service. As the Store Manager , you will be responsible for the day-to-day operations of the store, ensuring that the team maintains Surplus City ’s high standards and reputation for excellent customer service. You will work closely with and motivate your team to create an engaging shopping experience for customers while ensuring that the store is well-stocked and organized. This role requires a strategic thinker who can thrive in a fast-paced environment, manage various tasks concurrently, and maintain a positive atmosphere. By fostering a culture of teamwork and excellence, you will play a crucial role in shaping the store’s success and contributing to overall company growth. If you are a proactive leader with a track record of excellence in retail management, we encourage you to apply and be part of our thriving team.

Duties/Responsibilities include but are not limited to:

• Oversee daily operations of the store and manage staff performance.
• Train and manage team members to ensure a high level of customer service.
• Ensure inventory levels are maintained and perform regular stock audits.
• Maintain store appearance and ensure compliance with company standards.
• Organizes and oversees the schedules and work of staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy. 
• Oversees staff and fulfills staffing needs for regular hours, as well as special events or high-traffic times.
• Maintains and motivates a positive sales team through communication and evaluations.
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies and/or management. 
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing inventory counts and checks.
• Collaborates with other store managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.
• Ensures that the store always looks clean and inviting and is a safe working environment. 
• Places and rotates merchandise to attract positive attention from customers. 
• Performs other related duties as assigned. 

Required Skills/Abilities include but are not limited to: 

• Proven experience as a Store Manager in similar role in retail.
• Excellent verbal and written communication skills. 
• Proficient in Microsoft Office Suite or related software.
• Proficiency in inventory management and stock control.
• Highly organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Strong leadership and team management skills with ability to motivate staff.
• Excellent customer service abilities.
• Thorough understanding of company policies and practices.
• Flexibility to work varied hours, including weekends.

  Education and Experience:

• A bachelor’s degree in Business, Business Administration, or related field highly preferred, but less formal education with more on-the-job experience may be substituted.
• At least two years of retail management experience.
• Successful completion of company’s management training program.

Physical Requirements: 

• Must be able to stand and walk throughout the retail space for prolonged periods.
• Must be able to lift up to 50 pounds at times. 
  

Store hours : Monday – Thursday, 8 am – 6 pm; Friday, 8 am – 8 pm; Saturday, 8 am – 5 pm; Sunday, 10 am – 5 pm.

****Must be able to work on a rotating basis any days and shifts****

BENEFITS (For Full-Time Employees):

• Competitive starting pay + Bonus potential.
• Paid vacation and major holidays.
• 401(k).
• 401(k) Employer Match.
• Comprehensive health, dental, and vision insurance.
• Store Employee Discount.
• Opportunities for career advancement and professional development. 
• Pay range set per experience. 

Please apply at : surpluscityinc.com/work-for-us/

About Surplus City:

Surplus City was established in 1976 and has been a reliable, family run supplier of merchandise for over 40 years. Surplus City has several retail stores throughout Pennsylvania, Maryland and Ohio and deals in surplus items, factory overruns, buyback and closeouts, as well as buying directly from wholesale distributors and factories. Our stores provide a unique shopping experience where all customers are valued and appreciated!