Global Investigator (Triage)

BUILD A SAFER WORLD.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. As a Global Investigator on the triage team, you will be the first line of operational defense in a fast-moving crypto disruption pipeline. You will process inbound complaint data, validate outputs from our artificial-intelligence (AI) investigation platform, and route cases into the investigative pipelines that result in frozen scam proceeds and seized assets. You will hold the disposition pen: your call is what turns a complaint into a freeze, a takedown, a recovery handoff, a legal-process draft, a victim notification, or a close. The impact you will have: Validate and route hundreds of complaint dispositions per week, feeding a live asset-recovery pipeline. Catch the AI errors that matter, such as false positives, merged syndicates, and misclassified scam patterns, before they propagate downstream. Enrich complaint selectors using a stack of more than forty commercial data-source integrations. Own clean shift handoffs so the around-the-clock operation never drops a lead, providing EMEA-hours coverage that keeps the queue moving while colleagues in other regions are offline. What we’re looking for: Investigative or analytical experience in the private or public sector. One to three years is fine: we want hungry people who want to grow into deep crypto expertise. Strong AI fluency, meaning comfort using AI tools as a daily co-pilot, plus the judgment to know when they are wrong. Excitement to deepen blockchain analysis skills. Comfort operating in a fast-paced, fluid environment where the project's scope and emphasis may shift quarter to quarter. Strong written and verbal communication. About the Team: The team is built around a mix of seasoned investigators and rising talent. Triage investigators sit alongside experienced crypto tracers and intelligence-trained individual contributors, and the seat is designed to accelerate your development. Team Operating Rhythms: Daily schedule: standard business hours in your local time zone. Collaboration: coordinate with global teammates for handoffs on time-sensitive items, giving the wider operation near follow-the-sun coverage. On-Call Responsibilities: Formal on-call rotation for high-priority events, such as hacks, law-enforcement support, and other time-sensitive matters. Weekly rotation, with occasional weekend coverage as needed. Learn about TRM Speed in this position: React quickly to incoming complaint surges and live takedown events. Continuously learn new patterns in crypto-enabled crime.

INTERVIEWING WITH TRM

Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview. Recruiter Intro: Qualifications, motivations, and alignment with the role. Hiring Manager: Deep dive into your relevant experience, skills, and impact. First Round: 1–2 interviews focused on the skills most critical to the role. Final Round: Hands‑on case study. This is usually a panel‑style session where we go deeper into your craft, problem‑solving, and alignment with TRM. References: Former colleagues who can provide insight into your work and impact. Offer: Congrats! Your recruiter will present the offer and compensation details. Welcome to TRM: We're excited to build a safer world with you! Your recruiter will share your specific interview plan and preparation guidance along the way.

AI FLUENCY AT TRM

AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: Accelerate repeatable workflows Structure and solve problems Improve output quality Increase speed and leverage You will be evaluated on applied AI fluency during the interview process.

LIFE AT TRM

We are building a safer world. That promise shows up in how we work every day. TRM moves FAST. We are a high‑velocity, high‑ownership team that expects clarity, follow‑through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem‑solving. At TRM, you should expect: Priorities and targets to change quickly Operating with a high degree of ambiguity A high level of personal ownership and accountability Close collaboration across teams and functions Frequent, high‑touch communication Creative problem‑solving and out‑of‑the‑box thinking A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast‑moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure‑test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission‑driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.

LEADERSHIP PRINCIPLES

We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. Impact‑Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.

JOIN OUR MISSION

At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a #J-18808-Ljbffr OpenKrill