Fabric Store Admin and Customer Service

Company Description Four generation family business with a large fabric and furniture store in Upper Westside Atlanta. Awesome place to work! Great clients and surrounded by beautiful things all day! Quality of life is important to us. Family is everything. Job Description

• *NOTE TO ALL CANDIDATES: Please leave a message of at least three sentences for us to consider your application
• ** Please DO NOT come to our store or call us. If we are interested, we will call you for a phone interview

Overview of the Position: Career Minded! We seek a Great Personality who is a motivated, friendly, and dependable professional to join our family business. Customer service:

• Greet customers
• patiently helping customers make selections
• problem resolution and avoidance
• retail customer interaction and communications
• Vendor interaction to monitor and process orders for high end fabrics and trimmings
• Establish strong relationships with vendors and customers
• Ring up sales in a fast paced environment

• *NOTE TO ALL CANDIDATES: Please leave a message of at least three sentences for us to consider your application
• ** Please DO NOT come to our store or call us. If we are interested, we will call you for a phone interview

Overview of the Position: Career Minded! We seek a Great Personality who is a motivated, friendly, and dependable professional to join our family business. Customer service:

• Greet customers
• patiently helping customers make selections
• problem resolution and avoidance
• retail customer interaction and communications
• Vendor interaction to monitor and process orders for high end fabrics and trimmings
• Establish strong relationships with vendors and customers
• Ring up sales in a fast paced environment

Administrative:

• Answer the phone
• Order processing (instore, phone and email orders)
• filing paperwork
• calling customers
• inventory updating, price changes
• assisting management with projects
• memo replenishment
• Maintain supplies
• Whatever else needs to be done!
• Establish and maintain a reputation of credibility and responsiveness in the marketplace by promptly returning vendor and customers emails/ phone calls and ensure timely follow up on outstanding issues
• We offer competitive pay and above industry standard benefits.
• A good attitude is essential
• Must be punctual and dependable onsite Tuesday – Saturday 9-5:30
• Trustworthy and honesty a must
• The physical demands listed are representative of those that must be met to successfully perform the job: Required to stand, walk, talk or hear, use hands and have ability to reach overhead. Regular lifting or moving of up to 5lbs, possibly up to 25lbs. Requires bending, stooping, and ability to climb stairs. Specific vision abilities required include close vision, color vision, and ability to adjust focus and ability to write, count, and read required shipping/ company paperwork
• This is not an exhaustive list of all duties, responsibilities, and requirements. Management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
• We are a small family business and an Atlanta institution of over 80 years. We work hard and have a great client base and wonderful co-workers, all in an amazing new design center.
• Non –corporate environment

Qualifications

• High school diploma required/ Bachelor's preferred
• Must enjoy staying busy with various product preparation tasks
• Self starter
• 4+ years retail cashier experience
• Dependable work schedule onsite Tuesday- Saturday 9-5:30
• Professional demeanor and personal presentation highly coveted with excellent hygiene

IE: Look good, smell good, and dress professionally at all times!

• Significant time management, organization, multi-tasking, attention to detail, and prioritization skills
• Strong computer proficiency
• Ability to take on new responsibilities and work effectively under pressure and time constraints
• Ability to multitask
• Highly organized with dependable follow through essential
• Team player
• Ability to accept constructive criticism and accept management instruction
• Patience to repeat or redo projects through multiple layers of edits/ revisions
• Experience in furniture or fabric a plus
• Under-promise and over-deliver

Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: USD 18 - USD 20 - hourly