Auto Body Shop Service Writer

Build a Rewarding Customer-Focused Career as an Auto Body Shop Service Writer in Elgin, IL

Precision Body Works Inc. d.b.a Fix Auto Elgin is seeking a personable, organized Auto Body Shop Service Writer to help customers navigate the collision repair process with confidence. Also known as a Collision Repair Service Advisor, Auto Body Estimator, or Automotive Service Writer, you will be a trusted point of contact from vehicle intake through repair completion. This in-person opportunity offers the chance to combine your automotive knowledge, estimating ability, and customer-care instincts while earning a competitive annual salary and valuable paid benefits.

What You Will Do:

• Welcome customers, listen carefully to their vehicle concerns, and create a positive, professional experience during every interaction.
• Inspect damaged vehicles, document repair needs, and help prepare accurate collision repair estimates, specifications, and repair orders.
• Coordinate with technicians, painters, parts vendors, and shop leadership to keep repairs moving efficiently and customers informed.
• Communicate repair status, expected completion timing, and recommended services clearly to strengthen customer retention and satisfaction.
• Support quality control inspections before vehicle delivery, helping ensure repairs meet company and customer expectations.
• Use shop management and estimating systems, including CDK or similar automotive software, to maintain complete and accurate records.

What You Bring:

• You have experience in automotive service advising, collision repair estimating, auto body repair, general automotive repair, or a closely related customer-facing role.
• You can translate technical repair information into clear, reassuring explanations that customers can understand.
• You are detail-oriented and able to manage estimates, inspections, repair documentation, scheduling priorities, and follow-up communication.
• You bring strong customer service skills, sound judgment, and a commitment to resolving concerns professionally.
• You are comfortable working in an in-person automotive shop environment and can meet applicable pre-employment requirements, including drug testing.

Preferred Qualifications:

• ASE certification, collision repair training, or related automotive education is valued and can help you stand out.
• Experience with CCC, Automatic Data Processing systems, estimating platforms, procurement, wholesale parts, or shop operations is a plus.
• Background in quality control, diagnostic work, vehicle inspections, closing repair orders, or store management is welcomed.

Compensation and Benefits:

• This position offers an annual salary range of $37,820 to $56,180, based on relevant experience and qualifications.
• You will have access to 401(k), vacation leave, sick leave, holiday pay, and paid time off.

About the Company:

Fix Auto Elgin provides collision repair, auto body repair, painting, and related vehicle repair services. Join a team where craftsmanship, responsiveness, and customer trust matter every day. You will work alongside professionals who understand that a repaired vehicle represents peace of mind for its owner, giving you the opportunity to make a meaningful difference while building your automotive service career.

Apply Today:

If you are ready to bring your service advisor, auto body estimating, and customer relationship skills to a respected Elgin collision repair team, apply today for this Auto Body Shop Service Writer opportunity.

Equal Employment Opportunity:

Precision Body Works Inc. d.b.a Fix Auto Elgin is an equal opportunity employer. Employment decisions are based on qualifications, merit, business needs, and applicable law.