RN Staff Nurse I - General Medicine & Geriatrics (Hybrid)

Position Summary WashU is seeking a highly skilled and adaptable Staff Registered Nurse (RN) to support the Division of General Medicine and Geriatrics, primarily supporting Geriatric Primary Care and the Geriatric Assessment Clinic. This hybrid role offers both in-clinic and hybrid settings and focuses on triage nursing, requiring the ability to manage a high call volume, coordinate care efficiently, and multitask in a fast-paced environment while ensuring exceptional patient care. Scheduled Hours: 40 hours per week Job Description Primary Duties & Responsibilities Provide comprehensive nursing care and support to geriatric patients in accordance with established clinical guidelines, policies, and standards of practice. Conduct telephone triage assessments via incoming and outgoing calls, evaluate patient symptoms and concern, provide appropriate nursing advice, and elevate urgent issues to providers when necessary. Manage incoming and outgoing patient phone communications, phone triage, including appointment scheduling, follow-up coordination, and communication of test results and provider recommendations. Review, prioritize, and respond to patient portal (MyChart) messages in a timely and professional manner, including triaging clinical concerns, facilitating provider review, and coordinating follow-up care. Prepare, pend, and process medication refills, laboratory orders, diagnostic testing orders, referrals, and other provider‑directed orders following established protocols. Review patient medical records and clinical documentation to ensure appropriate medication refill requests and continuity of care. Complete and process a variety of patient‑related forms and documentation. Facilitate electronic document completion and signature workflows through DocuSign and other approved electronic platforms. Request, obtain, review, and maintain external medical records to support ongoing patient care, treatment planning, and provider review. Coordinate communication among patients, caregivers, providers, specialists, pharmacies, and community resources to ensure continuity of care. Educate patients and family members regarding treatment plans, medications, disease management, preventive care, and available healthcare resources. Maintain accurate, complete, and timely documentation within the electronic health record (EHR) system. Assist with care coordination, chronic disease management, and follow‑up for geriatric patients with complex medical needs. Ensure compliance with HIPAA regulations, organizational policies, and applicable state and federal healthcare requirements. Participate in quality improvement initiatives and support a patient‑centered approach to care delivery. Other duties as assigned. Working Conditions Job Location/Working Conditions Normal office environment Exposure to blood‑borne pathogens Requires protective devices Patient care setting Direct patient care setting Physical Effort Typically sitting at desk or table Repetitive wrist, hand or finger movement Occasional lifting (25 lbs. or less) Equipment Office equipment Clinical/diagnostic equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Education Associate degree - Nursing Certifications / Professional Licenses Basic Life Support – American Heart Association, Basic Life Support – American Red Cross, Registered Nurse – Illinois Department of Financial and Professional Regulation, Registered Nurse – Missouri Division of Professional Registration Work Experience No specific work experience is required for this position. Related Medical (1 Year) Skills Active Listening, Adaptability, Customer Empathy, Detail‑Oriented, Effective Written Communication, Electronic Health Records (EHR), Emergency Situations, Epic EHR, Family Support, General Nursing, Handling Crisis Situations, Medication Administration, Nursing Practice, Oral Communications, Patient Charting, Patient Education, Prioritization, Team Collaboration, Vital Signs Driver's License A driver's license is not required for this position. More About This Job Graduate of an accredited nursing program. Current RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with Compact Act. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications No additional education unless stated elsewhere in the job posting. Grade S25 Salary Range $60,000.00 - $99,900.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U‑Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. #J-18808-Ljbffr Washington University in St. Louis