Customer Service Representative

Title Customer Service Representative Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Perform all duties listed on the daily schedule Operate motorized cleaning equipment Maintain daily upkeep of assigned area Report incidents and hazardous conditions to supervisor Comply with safety rules, policies, and procedures Perform work assignments in a team with other employees Maintain clean work area Follow all protocols, company procedures, policies, and rules Take direction and respond to supervision Talk with lead, supervisor, co-workers, managers, and customers in a professional manner Fill in during staff shortage Support shift lead in completing punch-list items Use proper personal protective equipment Present a professional appearance and conduct Understand customer service and satisfaction Understand reporting systems and the environment Perform repetitive tasks Qualifications No specific education requirement; 3-6 months training or experience preferred, or equivalent combination of education and experience. May be required to have a valid driver’s license Completed safety and task training certification May be required to be forklift certified Bilingual a plus Ability to read and interpret instructions, procedures, manuals, and other documents Strong verbal and written communication skills Knowledge of cleaning methods and equipment and willing to share with team Knowledge of the upkeep and care of the cleaning equipment Knowledge of cleaning compounds and chemicals and their safe, efficient use Physical Demands & Work Environment The employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. While performing the duties of this job, the employee is frequently required to sit and talk or listen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Compensation and Shift Monday - Friday: 5:00pm-1:00am $21.53 - $22.53 per hour Benefits SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: Equal Opportunity Employer SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. #J-18808-Ljbffr SBM Management Services, LP