Unit Secretary

Health Information Management CoordinatorSt. Mary Rehabilitation Hospital is a state-of-the-art, 50-bed inpatient acute rehabilitation hospital dedicated to the treatment and recovery of individuals who have experienced the debilitating effects of a severe injury or illness.Our rehabilitation programs provide ongoing care and specialized treatment to patients throughout their recovery journey. We offer customized, individualized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, and orthopedic injury.St. Mary Rehabilitation Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As the Health Information Management Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.The Unit Secretary provides frontline administrative and receptionist support for the nursing unit. Initiates, maintains, and closes electronic medical records; manages phones and visitor inquiries; supports communication among patients, families, physicians, and staff; and performs non-clinical patient service tasks to ensure smooth unit operations and an excellent customer experience.Essential FunctionsGreet and assist visitors promptly; provide directions and answer routine questions.Initiate the medical record at admission; maintain documentation during the stay; close the record at discharge within the EMR.Initiate and follow up on physicians' orders as directed by unit procedures.Serve as unit receptionist: manage incoming/outgoing calls and provide visitor information.Facilitate frequent communication with unit personnel, physicians, ancillary departments, patients, and families to exchange information.Provide non-clinical patient support (e.g., respond to call lights, fulfill requests for non-care items, accompany patients to appointments, assist in the café as assigned).Perform other duties as assigned.QualificationsA Unit Secretary that excels in this role demonstrates professional, courteous, and helpful service in all interactions. Protects patient privacy and confidentiality in all communications and record handling. Prioritizes multiple tasks in a fast-paced environment and escalates concerns appropriately.Knowledge, Skills & AbilitiesEducation: High school diploma required; two years of college-level education preferred.Experience: Prior hospital experience preferred.What We OfferComprehensive medical, dental, and vision plans, plus flexible-spending and health savings accountsCompetitive paid time off and extended illness bank package for full-time employeesIncome-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverageTuition reimbursement, loan assistance, and 401(k) matchingEmployee assistance program including mental, physical, and financial wellnessProfessional development and growth opportunitiesEEOC StatementWe are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment.