Veterinary Receptionist

Job Title: Receptionist

When you join Melton Veterinary Hospital in Bastrop, LA, you are stepping into a legacy of compassionate care established since 1978. For over three decades, this practice has been a trusted partner in the Morehouse Parish community, and that trust is cemented by our excellent 4.8-star Google rating. You will be joining a team committed to personalized, comprehensive veterinary medicine, where we operate under the mission to treat every pet like our own. If you are looking for a hospital where you can immediately contribute your medical skills and succeed alongside dedicated teammates, this is your opportunity. At Melton Veterinary Hospital, we prioritize providing a stable and supportive environment for all our teammates. We believe that personalized patient care requires personalized professional support, and you will work within a full-service environment that values your expertise and your commitment to modern veterinary medicine. As an active member of the Bastrop-Morehouse Chamber of Commerce, the hospital is deeply rooted in the local community, providing a meaningful place to build your career. We are committed to fostering a culture where you can truly do your best work and grow your skills every day. The quality of medicine you will practice here is broad and comprehensive, encompassing small animal general practice alongside advanced procedures. We provide extensive Wellness and Prevention programs, sophisticated Testing and Diagnostics, and high-quality Surgical Procedures. For those times when immediate attention is needed, we offer Urgent Care and Emergency Care services, ensuring continuous support for our clients. Furthermore, you will have the unique opportunity to utilize specialized modalities like Acupuncture, guaranteeing we offer a wide range of modern medical options to the dog, cat, and horse owners we serve. Bastrop, Louisiana, located in Morehouse Parish, offers a genuine community lifestyle where you can quickly become an integral part of local life. You will be practicing medicine in a community that Melton Veterinary Hospital has served faithfully since 1978, building rewarding relationships not just with clients, but with neighbors. Our deep involvement with the local Chamber of Commerce highlights the importance we place on local connection and service. If you are looking for a welcoming, established environment where your professional impact extends directly into the lives of the people and pets you serve, Bastrop provides that ideal setting.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.