Provider Enrollment Specialist

Provider Enrollment Specialist

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

Location: Onsite 2 Pillsbury St, Ste 200, Concord, NH

Pay Rate: $17.00 per hour

Employment Type: Full-time

Shift Information: General working hours: Monday Friday, 8:00-5:00

Job Summary:

We are looking for a detail-oriented and customer-focused Provider Enrollment Specialist to join our team. In this role, you will review, enter, and maintain provider applications, revalidations, and provider maintenance updates. You will play an important part in helping providers navigate enrollment-related questions and ensuring information is processed accurately and within established turnaround times.

Key Responsibilities:

• Enter and maintain provider applications, revalidations, and provider updates in the system.
• Accurately enter and maintain provider information in the database.
• Review and verify required documentation for completeness, accuracy, and compliance with established requirements.
• Use strong organization and attention to detail to meet established turnaround times, deadlines, and accuracy expectations.
• Communicate with providers by email and phone to request information, provide updates, and assist with inquiries.
• Help providers resolve enrollment-related issues and questions in a timely, professional, and customer-focused manner.
• Support additional tasks, projects as assigned.
• Follow all applicable policies, procedures, and standards.

Required Qualifications:

• High school diploma or equivalent required.
• Experience working with NH Medicaid

Preferred Qualifications:

• Some post-secondary education or coursework preferred.
• 12 years of experience in a business, office, or administrative environment preferred.
• Provider credentialing, healthcare administration, or provider enrollment experience is a plus.
• Ability to quickly learn and navigate and use new software programs and systems.
• Proficiency with Microsoft Office products, including Outlook, Word, and Excel.
• Excellent customer service skills and a professional helpful communication style.
• Strong verbal and written communication skills when working with co-workers, providers, and other stakeholders.
• Proven ability to work effectively both independently and as part of a team.
• Strong organizational and time management skills, including the ability to manage multiple priorities.
• High attention to detail and accuracy.
• Reliable attendance and a strong work ethic.

What We Offer:

• Competitive hourly pay
• Benefits from day one (medical, dental, vision) for eligible roles
• Paid time off and holidays
• Paid training
• Career growth and advancement opportunities
• Supportive and inclusive work environment

Apply now and make an impact from day one

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.