General Clerk II

General Clerk II

This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.

Duties specific to supporting the task may include:

• Completing a variety of administrative tasks to include but not limited to: retrieving and sending mail, email and faxes; Occasionally make and receive phone calls to retrieve missing information;
• Accurately and efficiently performing data entry of information into the various systems used by NFA Division to include but not limited to; National Firearms Registration and Transfer Record (NFRTR), Federal Licensing System (FLS), National Firearms Act Special Occupational Tax System (NSOT);
• Prepping, labeling, scanning, and filing branch specific forms and/or applications to prepare for storage or document imaging/retention;
• Performing Image Quality Control (IQC) and data validation of NFA records scanned and awaiting shipment to National Archives and Records Administration (NARA);
• Operating Pitney Bowes mailing machine to stuff envelopes;
• Identifying and submitting potential problems or issues to appropriate level of management;
• Possessing a strong ability to navigate through various computer functions to include accessing and utilizing web browsers

Required Qualifications:

• Ability to work with minimal supervision and follow policies and procedures
• Experience in performing work requiring attention to detail and accuracy
• Good sense of time management and the ability to work under time constraints
• Willingness to work as a team player
• Strong sense of Customer Service
• Understanding of the importance of consistently delivering high-quality work
• Experience in identifying and submitting potential problems to appropriate levels of management
• Computer skills, including accurate use of keyboard, familiarity with web browsers and basic Microsoft Office applications
• Ability to frequently lift up to 40 pounds
• Ability to perform frequent repetitive motions using fingers, hands, wrists and arm
• Must be able to obtain and maintain MRPT facility credentials/authorization. Note: US Citizenship is required for MRPT facility credentials/authorization at this work location.

Education

• High school diploma or general education degree (GED) is required

Additional Duties

• This position may require performing some training of same or lower-level contract staff
• Duties as assigned by Supervisor; Please be aware that in order to meet contract requirements, all employees may be directed to assist in other same category tasks

Service Contract Act (SCA) Compensation & Benefits:

This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future.

Compensation Details:

$18.33

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.