Manager, Operations & Facilities Construction

Manager, Operations And Facilities Construction

As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars.

Job Summary: The Manager, Operations and Facilities Construction is responsible for overseeing and supporting all active construction projects at BNA on behalf of Airport Operations and Facilities, including Airside, Landside, and Terminal initiatives. This role participates in project meetings, contributes to planning discussions, and provides critical operational feedback to ensure effective phasing and minimal impact on passengers and airport partners. The manager also ensures that all operational safety requirements and regulatory compliance standards are maintained throughout each project.

Essential Responsibilities:

• Maintains constant awareness of changing conditions, activities and requirements affecting airport operations, analyze the impact, and implement the appropriate response protocols, as required.
• Reviews construction plans, phasing plans, and scopes of work to support MNAA's growth with the least impact to passenger experience and operations as possible. Responsible for supporting and guiding all Airside, Landside, and Terminal projects on behalf of Airport Operations as a primary liaison with Engineering.
• Leads and manages a Construction Coordinator, providing guidance, direction, and support to ensure departmental goals and airport project objectives are successfully achieved.
• Serves as the primary operational advisor during design development, ensuring construction plans align with airport operational standards and long?term needs.
• Ensures continued coordination with both MNAA departments as well as outside airport stakeholders to ensure that appropriate resources are deployed as required.
• Supports and coordinates the communication of construction impacts to internal departments, airlines, tenants, and external partners to ensure timely and accurate information flow.
• Monitors and inspects airport activities, properties, and facilities including monitoring the performance of airlines, tenants, concessionaires, and others to ensure their adherence to airport rules and regulations and that contractors are operating in compliance to all approved phasing plans, safety plans, etc.
• Supports operational readiness efforts for construction milestones, ensuring all stakeholders are prepared for openings, closures, and phased transitions.
• Investigates complaints, issues, concerns, and inquiries related to construction activities and project impacts at BNA, and provides recommendations for effective resolution.
• Oversees and prioritizes all airside and landside painting and pavement?marking activities, ensuring markings remain accurate, visible, and compliant with regulatory standards to support safe aircraft movement, efficient roadway operations, and a positive experience for passengers and tenants.
• Oversees the maintenance and continuous improvement of roadway and terminal signage, ensuring clear, consistent, and intuitive wayfinding that supports passenger navigation, reduces congestion, and enhances the overall efficiency and experience of airport operations.
• Operates with considerable independence, requiring the exercise of sound judgment and initiative.
• Ensures that plans and procedures (SOPS) are accurate, implementable, and well communicated among the airport, airlines, tenants, and other key stakeholders.
• Maintains regular and on-time attendance.
• Follows all safety regulations.
• Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Reporting: Skill in preparing and producing timely and accurate oral and written reports.
• Microsoft Office: Skill in using Microsoft Office applications such as Outlook, Word, Excel, and PowerPoint. Professionalism: Demonstrates professional behavior and appearance in all situations.
• Independence: Develops one's own ways of doing things, guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done.
• Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines.
• Judgment and Decision Making: Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Dependability: Acts reliably and responsibly with others.
• Leadership: Skill in leading, taking charge, and offering opinions and direction. Driving: Skill in operating a motor vehicle.
• Ability to obtain and maintain a Security identification Display Area (SIDA) badge.

Qualifications:

Required:

• Bachelor's Degree in Aviation, business, construction management or in a related field related to the job
• 3-5 years of progressive experience working at a large-hub airport in operations or facilities.
• 2-4 years working in airport operations.
• 3-5 years working in a leadership capacity.
• 2-4 years with demonstrated experience liaising and communicating with various stakeholder groups at a large hub airport.
• Valid Driver License.
• Certified Member American Association of Airport Executives
• Airport Certified Employee American Association of Airport Executives

Metropolitan Nashville Airport Authority