Branch Lead: Universal Banker & Customer Experience

Citi’s Columbia Heights Branch seeks a Head Universal Banker to lead a branch team, deliver outstanding service, and drive sales. You will coach Universal Bankers and Tellers, mentor on complex transactions, and uphold risk and control standards to protect clients and assets. As a senior client-facing leader, you’ll promote digital channel adoption, guide staff through service excellence, and ensure a welcoming, efficient experience for every customer. #J-18808-Ljbffr Citi