Business Development Liaison

Business Development Liaison - Ethan Crossing of Cleveland Job Address: 20611 Euclid Ave, Euclid, OH 44117 Pay Range: $65K - $75k per year Shift: M-F (Full Time) About Ethan Crossing At Ethan Crossing of Cleveland, our mission is to inspire hope, restore peace of mind, and heal lives. Our focus is on long-term, sustainable recovery. We offer every tool our clients need to prevent relapse and make lasting changes. Each of our therapists is fully certified and has undergone extensive training to provide a high level of quality care. We combine innovative therapy with passionate care to provide comprehensive treatment for addiction and mental health disorders. We believe that everyone deserves a shot at recovery. As such, we provide the path to full recovery through drug and alcohol detox programs, men’s rehab programs and women’s rehab programs, and aftercare programs. Position Summary The Business Development Liaison serves as the primary representative of our organization within the community. This role focuses on developing and maintaining referral relationships with hospitals, physicians, therapists, social service agencies, employers, case managers, and other healthcare professionals. The ideal candidate is a self-starter with strong networking abilities and a passion for behavioral healthcare. Key Responsibilities Develop and maintain referral relationships with healthcare providers, hospitals, community organizations, and treatment facilities. Identify new business opportunities and referral sources within the Columbus market. Conduct regular outreach visits, presentations, and educational events to increase awareness of our services. Promote outpatient mental health and SUD treatment programs to referral partners and community stakeholders. Track referral activity, business development metrics, and market trends. Collaborate with clinical and admissions teams to ensure seamless patient transitions and admissions processes. Attend networking events, professional meetings, and community outreach activities. Maintain knowledge of behavioral health services, industry regulations, and competitive market dynamics. Support strategic growth initiatives and marketing campaigns. Qualifications Required Bachelor's degree in Business, Healthcare Administration, Marketing, Social Work, Psychology, or a related field (or equivalent experience). Minimum 2 years of business development, healthcare marketing, admissions, outreach, or referral development experience. Strong communication, presentation, and relationship-building skills. Valid driver's license and reliable transportation for local travel. Ability to work independently and manage multiple priorities. Preferred Experience in behavioral health, mental health, addiction treatment, or healthcare services. Existing professional relationships within the Columbus healthcare community. Knowledge of outpatient treatment programs, insurance processes, and referral management. Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision Generous PTO and paid holidays 401(k) with company contribution; Life and disability coverage Tuition reimbursement up to $15,000 and student loan forgiveness programs #J-18808-Ljbffr Ethan Crossing