Plumber
HKAA
Residential Plumber Job Summary
Are you an experienced Residential Plumber who is looking to further expand your skills, learn about new products, and hone your craft to be a highly proficient Service Plumber? Are you looking for a new family-owned company, whose customer base is expansive and loyal, and who can offer the best pay and benefits in the industry? If so, we would love to hear from you!
Location: This position is performed on the road in the greater Seattle area. Our service range is North: Everett Area, South: Tacoma, East: North Bend, Bellevue. For this position, we would prefer the technician lives in Seattle or North of the city.
Job Duties / Responsibilities
- Gather info and details from our customers to provide professional plumbing services.
- Provide estimates on our tablet, work with office staff to order or pick up material and fixtures from our shop to handle the customer's needs.
- Engage in client discussions professionally and politely to uncover their needs and work with a team leader to provide solutions.
Job Requirements / Skills
- Understanding and follow through with the client's core values and mission statement.
- Confident and professional communication skills via phone and face to face interaction with homeowners and team members.
- Experience with and able to navigate mobile devices (Apple products) with the ability to learn new software.
- Attention to detail when debriefing the office or homeowner about your findings in the field.
- Service oriented and ability to interact with all customer service scenarios (positive and negative). Ability to empathize and work through challenging problem-solving situations. Residential plumbing experience is required!
Physical Requirements
- Must be able to lift 50 lbs.
- Must be able to be on your feet / knees for extended periods of time.
- Must be able to work in crawl spaces and attics for periods of time.
Qualifications
- Current PL02 Card Required
- High School diploma or equivalent
- Residential plumbing, sewer experience and service background
- Valid Driver's License with acceptable driving record
- Great customer service skills
- The desire to provide exceptional customer service!
- Pass a background check
Vacancy posted 4 days ago
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