Store Director

Job Description

Job Description

Store Director’s Mission

Live Prasek’s Core Values and convey them to the Team Players and patrons.

Personal Qualities

• Self-motivated; driven to take the lead and make anything happen
• Willing to sacrifice self-interest and take responsibility for who you are & what you do
• Genuine, friendly, and passionate
• Embrace a culture of continuous improvement
• Ability to treat customers, Team Players and vendors with dignity and respect
• Strong analytical skills and detail oriented
• Highly adaptable and able to handle stressful situations

Responsibilities

The Store Director is responsible for:

- All department operations of the retail unit.

- Customer welfare and ensuring that complete customer satisfaction is achieved.

- Monitoring the work attitude and performance of all Team Members in the retail unit.

- Oversees the financial performance of the retail unit, including weekly sales tracking, labor cost analysis, and overall revenue management

- Setting expectations and measuring criteria.

- Effectively executing management skills.

Essential Functions

As related to Customers

• Provide and unforgettable experience; leaving a lasting impression.
• Go the extra mile to achieve complete customer satisfaction.
• Communicate with patrons on a personal basis to understand their wants, needs, and desires.
• Maintain a personal and family atmosphere in the store.
• Be reliable for patrons.

As related to Team Players

• Teach “The Prasek Difference” by example.
• Make or effectively recommend Team Player related decisions, hire, promote, transfer, discipline, suspend, discharge, reward or otherwise engage in resolving Team Player related matters.
• Delegate work to the appropriate Team Player based on the individual’s ability to accomplish the task.
• Communicate all expectations, coach Team Players, monitor progress, and provide feedback to drive them toward achieving desired results.
• Nurture teamwork among Team Players ensuring a focus towards common goals.
• While working closely with Department Managers, the Store Director is accountable for department labor and production schedules.
• Lead the management team to ensure coordination and alignment of the total store objectives and plans.
• Report all serious (as predetermined or perceived) Team Player issues to proper upper management.

As related to merchandising optimization and financial success

• Implement merchandising strategies considering customer needs and buying trends that optimize financial performance all the while aligning with the corporate merchandising strategy.
• Monitor the cost of all the products used in production or sold in retail.
• Ensure appropriate inventory levels and monitor the sale of each product in each department to optimize the product mix.
• Research new products and product development.
• Monitor and control shrink to meet or exceed the corporate standard.
• Track and monitor competition to ensure appropriate pricing and customer value.
• Personally communicate with sales representatives and vendors to ensure that all rebates and discounts offered are being utilized.
• Accountable for an effective in store demonstration programs to promote product sales.
• Ensures that all Federal, State and Company regulations and standards for product freshness, food safety, refrigeration and sanitation are met.
• Ensure store conditions are in presentable & neat order on a regular basis

Education, Knowledge and Experience

• Bachelor’s degree preferred, or several years of successful management experience
• Extensive operational experience
• Proficient in Microsoft Excel and Word with the ability and willingness to learn other applicable technology-based applications.
• Knowledge of effective merchandising and marketing strategies regarding product presentation, cross- merchandising, display locations, product/profit mix, etc.
• Knowledge of effective marketing strategies regarding customer trends, market trends, demographics, and marketing concepts such as markdowns, seasonal offerings, etc.
• Knowledge of government regulations

Physical and Other Requirements

• Must be able to lift and carry 60 pounds
• Must be able to stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side for an extended period of time
• As dictated by business and need, must be able to work extended hours and varying work schedule