Program Support Assistant (OA)

Program Support Assistant (OA)

Major duties include:

• Prepares a wide variety of recurring and nonrecurring correspondence, reports, and other documents.
• Establishes, updates, and maintains office files and records. Keeps/types meeting minutes, agendas and reports.
• Collects, assembles, and compiles data for recurring, special, and one-time administrative and management reports.
• Establishes suspense dates as directed by the supervisor and brings to supervisor's attention those that require prompt attention or those that cannot be met by requested dates.
• Performs office automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database, and/or graphics.
• Uses word processing software to execute several office automation functions such as storing and retrieving electronic documents and files; activating printers; inserting and deleting text; formatting letters, reports, and memoranda; and transmitting and receiving emails
• Uses spreadsheet software to develop and change spreadsheets in order to graphically display data.
• Uses patient electronic health care record to access and retrieve confidential patient information to facilitate contact and scheduling of patient appointments and consult management
• Schedules MOVE! appointments, prepares appointment confirmation letters, and enters appointment data.
• Provides clerical contact support such as answering the telephone, referring visitors, or providing information about the office, its functions, and standard operating procedures, and similar information.
• Serves as official timekeeper for the site and maintains service record cards for all employees.

Work Schedule: Monday through Friday, 8:00am to 4:30pm. Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant (OA)/ PD99930S

Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized.