Security Officer

BUFFALO THUNDER CASINO

Description

JOB PURPOSE: Provide a safe and secure environment for guests and team members as well as safeguarding assets of the Casinos and Hilton Hotel by patrolling and securing designated areas within Pueblo of Pojoaque properties.

ESSENTIAL FUNCTIONS:

Provides escort for transfer of monies and chips
Acts as an Ambassador for the organization
Provides excellent Guest Services by resolving issues, walking guests/team members to their desired destinations, providing needed information in a kind and courteous manner and providing assistance with finding cars and other lost items and/or other needed guest services
Provides security presence for nightly audits
Patrols Buffalo Thunder and Cities of Gold Casinos, Hilton Hotel, Homewood Suites, Towa Golf Course, and parking lots to identify safety hazards and breaks in security
Operates Security communication equipment and maintains daily shift and radio logs
Maintains accountability and distribution of keys
Prepares incident/accident reports as required
Receives, secures and processes lost and found property
Responds to calls for assistance, hazardous material incidents, and natural disasters
Follows and enforces set procedures for bomb threats, fires, evacuations and armed robberies
Liaison between Security and other Law Enforcement Agencies
Oversees Special Events as needed
Other duties as assigned

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

Must be at least 21 years old
Ability to learn and apply departmental and gaming commission rules, regulations, policies and procedures; federal and state statutes, and tribal ordinances as related to security work
Ability to learn the casino layout and the geography of Pojoaque; and resources available for disaster and other emergencies
Ability to communicate effectively, both orally and in writing, and prepare incident reports.
Ability to analyze situations and take quick, effective, and reasonable courses of action with regard to surrounding hazards and circumstances
Ability to effectively operate vehicles, and specialized security equipment
Ability to handle a variety of customer requests and personalities
Excellent interpersonal communication skills
Excellent customer service skills

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

High School diploma or GED
Demonstrated stable work history
Must have a valid driver's license with no DWI's in the last five years, and no more than two major offenses
Prior experience in casino industry, security, law enforcement, and/or military preferred

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

Primarily Casino setting; On 24-hour emergency call; Shift work; Required to work weekends, holidays, and overtime
Walking, 60%; Patrolling, 20% Sitting, 20%
Must be in good physical condition
Work is performed indoors and outdoors, sometimes during inclement weather conditions
May be subject to verbal and physical abuse, cuts, bruises, scrapes, burns, broken bones, insect and/or animal bites, germs, bacteria, viruses, environmental allergens, gases and fumes, cigarette smoke, and noise
May require physical exertion under vigorous and unusual conditions
May be exposed to pain, suffering, and mental anguish under emergency conditions

DISCLAIMER STATEMENT: This job description lists the major duties and responsibilities required of the employee. An employee may be assigned to perform tasks other than those listed to meet business needs.

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Vacancy posted 3 days ago

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