Commercial Operations Officer

Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l’utilisation des témoins.Avertissement : Pour les visiteurs de l’Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu’il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n’enregistrent pas de renseignements personnels permettant l’identification.**Work Location:**New York, New York, États-Unis d'Amérique**Hours:**40**Pay Details:**124,280 - 186,160 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Services bancaires personnels et commerciaux**Job Description:***The Commercial Operations Officer (COO) provides strategic and operational leadership to support financial performance, risk management, regulatory compliance, and efficient growth across Treasury Management, Merchant, and Government Banking. The role is responsible for establishing and maintaining operational policies, procedures, and governance frameworks while serving as a central liaison between business lines and enterprise partners. The COO delivers a consolidated view of issues, audit activity, customer complaints, and key operational issues to senior leadership, acts as the primary escalation point for Line**‑**of**‑**Business concerns, and coordinates enterprise engagement and strategic communications to ensure alignment, transparency, and effective execution across business segments.***Depth & Scope:*** Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required* Oversees an operational function with overall accountability for providing strategic direction, guidance on a broad and diverse range of complex operational activities/analysis and/or specialized project support or services* Is accountable for establishing a sound system of risk oversight, management, and internal and regulatory controls to identify, assess, monitor, and manage material, reputational and financial risks related to the conduct of TD Banks activities* Monitors and analyzes market and regional performance related to retail operations, loss, risk exposure, controllable expenses and determines ongoing development, long term business plan goals and operational integrity, adherence to risk requirements and operational processes* Acts as a key liaison at the region and division level to actively engage stakeholders within the Bank and broader industry, developing and maintaining strong business partnerships, clarifying client needs and delivering client centered solutions that enhance the overall end-to-end experience* Executes/measures/coaches to AMCB risk procedure changes to ensure regulatory findings are solutioned* Independently decisions high risk cash items and processes–Top level escalation point for significant risk matters/exceptions; oversees problem resolution* Acts as a change agent for process or procedure changes, implementations or additions* Acts as a key contributor to strategic initiatives, functional projects/programs**Education & Experience:*** Undergraduate degree or equivalent experience* 10+ years of relevant experience* Project management and organizational skills needed with demonstrated ability to bring a project in on time and within budget* Proven ability to implement change successfully* Strong written and verbal communication skills* Prior successful relationship management experience required* Demonstrated ability to influence the actions of others and decisions successfully without express authority within the* assigned Region and Market* Demonstrated comprehensive knowledge of bank policies and procedures* PC experience including Microsoft Office Suite and Company applications as necessary* Travel is required* Exhibits strong leadership competencies, collaboration, flexibility, influence, innovative, creativity, integrity, and passion* Strong project management* Risk, Controls, Monitoring or Commercial Banking experience Highly Preferred**Physical Requirements:**Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%* Domestic Travel – Occasional* International Travel – Never* Performing sedentary work – Continuous* Performing multiple tasks – Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds – Occasional* Sitting – Continuous* Standing – Occasional* Walking – Occasional* Moving safely in confined spaces – Occasional* Lifting/Carrying (under 25 lbs.) – Occasional* Lifting/Carrying (over 25 lbs.) – Never* Squatting – Occasional* Bending – Occasional* Kneeling – Never* Crawling – Never* Climbing – Never* Reaching overhead – Never* Reaching forward – Occasional* Pushing – Never* Pulling – Never* Twisting – Never* Concentrating for long periods of time – Continuous* Applying common sense to deal with problems involving standardized situations – Continuous* Reading, writing, and comprehending instructions – Continuous* Adding, subtracting, multiplying, and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.**Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training #J-18808-Ljbffr TD Bank