Logistics Manager

Owning the execution of logistics operations, the full-time remote Logistics Manager will manage day-to-day freight forwarder interactions, coordinate facility transfers, and ensure shipment visibility while driving process improvements and compliance support. Key responsibilities Partner with freight forwarders for bookings, exception escalations, and performance follow-ups Coordinate the handoff from forwarder to drayage, ensuring seamless cargo movement Lead exception and incident management, resolving issues proactively and efficiently Required qualifications 4-7 years of experience in freight forwarding, 3PL, or shipper-side logistics operations Strong knowledge of international freight, including ocean and air freight operations Demonstrated ability to manage exceptions and escalations in a fast-paced environment Proficient in data management using Google Sheets or Excel for tracking and reporting Familiarity with customs and trade compliance workflows, including ISF and CBP processes