Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With five years as a State Farm agent and a growing team of 12, our agency is built on the belief that strong culture creates strong results. We work hard, celebrate big wins, and enjoy a fun, competitive, and high-energy environment.

Our office features a fully stocked kitchen, in-ground basketball goal for breaks, and a turf sales floor perfect for chipping and putting between calls. We also host regular team outings around Atlanta and offer agent-paid trips as performance rewards.

With a background in Sports Management and an MBA, I lead the team with a focus on leadership, growth, and team success. If you're motivated, thrive in a fun yet high-performance atmosphere, and want to be part of something great—we'd love to meet you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Matt Frye - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

*Must be within 20 miles commuting distance of the office*
52 Moore Ave, Marietta, GA 30060

Please do not call or visit the office to inquire about your application status. We will reach out directly to candidates selected for the next steps in the hiring process.