Case Manager - Project Link

Substance Use Disorder (SUD) Case Manager - Project Link

Annual Salary: $49,612

Work Schedule: Monday - Friday, 8:30 am - 5:00 pm

Are you passionate about helping families and making a meaningful impact in your community? Hampton-Newport News Community Services Board is seeking a Full-Time Substance Use Disorder (SUD) Case Manager for Project Link in Hampton, VA. This position is ideal for social workers, counselors, case managers, and other human services professionals interested in supporting women, children, and families affected by substance use and co-occurring disorders.

In this role, you will connect individuals and families with treatment, resources, and support services that promote recovery, stability, and long-term success. We offer competitive pay, excellent benefits, professional growth opportunities, and a supportive team environment where your work makes a difference every day.

You will have benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Discounts, and The Virginia Retirement System. Apply today and become a vital part of our mission to uplift the community!
Your day as a Substance Use disorder Case Manager

As a Case Manager for Project Link, you will provide case management services to women experiencing substance use and co-occurring disorders, along with their children from birth through age seven who may be at risk for emotional or behavioral challenges.


Using a person-centered, trauma-informed, and holistic approach, you will help families build stability, improve wellness, and access services that support long-term success.

Responsibilities include:
• Conduct outreach, assess individual needs, and eligibility for services
• Develop treatment plans and monitor progress
• Provide case management, crisis intervention, and supportive counseling
• Coordinate behavioral health, medical, housing, and community services
• Connect individuals and families with resources and supports
• Advocate for individuals and collaborate with providers and community partners
• Complete documentation, case notes, and reports
• Participate in individual review meetings, discharge evaluations, and planning
• Conduct on-site drug screenings for individuals with substance use disorders
Requirements for this Substance Use Disorder Case Manager

To succeed in this role, you should have strong relationship-building, communication, and organizational skills with the ability to engage and empower individuals and families working toward recovery and stability. Successful candidates will have experience with case documentation and electronic record systems, along with knowledge of treatment approaches, crisis intervention, advocacy, and community resources. The ideal candidate is compassionate, adaptable, and able to effectively navigate complex situations while supporting individuals with diverse behavioral health and social service needs.

Minimum Requirements:

• Bachelor's degree in Human Services (Social Work, Psychology, Sociology or Counseling)
• One (1) year experience providing case management services to individuals with substance use disorders or co-occurring mental health and substance use disorder
• Valid Virginia Driver's License.

Hampton-Newport News Community Services Board: What drives us

Since 1971, Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders.
Get started with our team!

If you are ready to bring your passion and expertise to a role where everyday matters, the Hampton-Newport News Community Services Board is the perfect place to grow your career while transforming lives. Apply today and help strengthen families, support recovery, and make a meaningful impact in your community.

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.