Staff Assistant

Job Title

Administrative Support for Psychology Department

Job Description

The USF Psychology Department is home to approximately 3,000 undergraduate and 100 graduate students. Our department also includes 6 administrative staff, 6 academic advisors and over 50 core, affiliated, and emeritus faculty members. We are one of the largest departments in the College of Arts and Sciences.

This position serves as a primary point of contact for faculty, staff, students, and visitors while assisting with departmental communications, graduate program support, clinic operations, event coordination, and general office functions. The role requires strong organizational skills, attention to detail, excellent customer service, and the ability to manage multiple responsibilities in a dynamic academic environment.

Responsibilities

• Provide administrative support for departmental operations, serving as a primary point of contact for faculty, staff, students, and visitors while responding to inquiries and assisting with daily office functions.
• Support graduate education and student services activities, including graduate admissions processes, Clinical Area graduate student externship placement tracking, open house events, placement fairs, and related recruitment initiatives.
• Provide administrative support for departmental clinic operations, including maintaining records, assisting visitors, and supporting clinic-related activities and documentation requirements.
• Coordinate departmental communications and information distribution, including creating announcements, flyers, promotional materials, and maintaining departmental calendars and related communications.
• Assist with departmental reporting, accreditation, and compliance activities, including annual APA review support and maintenance of Clinical Activity Monitoring (CAM) and Continuing Education Unit (CEU) documentation.
• Coordinate and provide backup support for departmental administrative functions, including space management activities, building and key access requests, exam copy preparation and scanning services, visitor parking passes, and other operational needs.
• Process and distribute incoming and outgoing mail, coordinate document shredding services, and maintain departmental records and files.
• Submit and track maintenance requests and work orders and coordinate with university service providers to ensure timely resolution of facility-related issues.
• Assist with planning, preparation, and logistical support for departmental meetings, events, recruitment activities, and special programs.
• Manage departmental social media accounts and assist with the creation, scheduling, and distribution of content to support departmental communications and outreach efforts.
• Perform specialized administrative duties required to support departmental operations while exercising independent judgment within established policies and procedures.
• Maintain effective working relationships with faculty, staff, students, vendors, and external stakeholders.
• Perform other duties as assigned in support of the mission and functions of the Department of Psychology.

Qualifications

Minimum Qualifications:

This position requires a high school diploma or equivalent, with two or more years of experience in an office or administrative support position. College or other relevant post-secondary coursework may substitute for the experience requirement on a year for year basis. Testing may be required to assess competency on word processing software.

Degree Equivalency Clause: Four years of direct experience for a bachelor's degree.• Senate Bill 1310- The Florida Senate ( is conditional upon meeting all employment eligibility requirements in the U.S.• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:• (a) Two years of direct experience for an associate degree;• (b) Four years of direct experience for a bachelor's degree;• (c) Six years of direct experience for a master's degree;• (d) Seven years of direct experience for a professional degree; or• (e) Nine years of direct experience for a doctoral degree• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Preferred Qualifications:

• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Experience working in a higher education, healthcare, clinical, or academic environment.
• Experience coordinating events, communications, or social media platforms.
• Ability to work independently while collaborating effectively with faculty, staff, and students.

About Us

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws:

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.

4202 E Fowler Ave, Tampa, FL, 33620, US