Site Reliability Engineer

Cloud Infrastructure Manager

Design and manage cloud infrastructure and services that meet enterprise grade SLA standards

Resolve customer escalations and help prevent reiteration of those incidents by creating processes, procedures, and automations

Monitor, diagnose, and resolve urgent production issues during periods potentially off normal business hours

Create and deploy scalable monitoring systems for massively growing global infrastructure

Write, augment, and maintain production documentations

Complexity & Problem Solving:

– Learns routine assignments of limited scope and complexity.

– Follows practices and procedures to solve standard or routine problems.

Autonomy & Supervision:

– Receives general instructions on routine work and detailed guidance from more senior members on all new tasks.

– Work is typically reviewed in detail at frequent intervals for accuracy.

Communication & Influence:

– Builds stable internal working relationships.

– Communicates and seeks guidance/feedback regularly from more senior members of the team.

– Primarily interacts with supervisors, project leads, mentors, or other professionals in the same discipline.

– Explains facts, policies, and practices related to discipline.

Knowledge & Experience:

– Requires a college degree (or equivalent) with at least 3 years of experience

– Has conceptual knowledge of theories, principles, and practices within discipline and industry