Quality Manager

Reviews and presents quality management assessment initiatives and scores, leading efforts to achieve world-class performance. Effectively communicates and works to resolve all quality issues through collaboration with internal and external customers. Satisfies requirements related to calibration systems, clean room operations, and metrology, providing and maintaining appropriate documentation, quality manuals, and document controls Implements continuous improvement principles within the quality management system to reduce defects and improve operational efficiencies. Continuously contributes to the development and improvement of existing processes and procedures as necessary, ensuring adherence to factory, group, and corporate policies. Develops and analyses data to support the factory manager and communicates findings effectively across the organization. Responsible for customer returns, complaints & satisfaction Responsible for ISO, AS & Nadcap compliance Responsible for managing the training, qualification, and certification of inspection operators. Works cross-functionally to address quality performance. Responsible for managing all elements of the quality value chain in meeting Quality Management System objectives as required. Manages internal, supplier, accreditation, and customer audits to optimize the accuracy of the systems. Satisfies quality activities at the factory level for procurement of raw materials, capital projects, and production certification. Collaborating with the Purchasing Team to procure inspection equipment as needed. Communicate customer concerns based on effective analysis of nonconformance control and inventory control of affected materials. Provide leadership, coaching, and mentoring for personal development and success in of the team in achieving organizational goals. NDT, automated inspection-related experience is a plus. Technology implementation, project planning experience a plus. Requirements Bachelor’s degree in engineering, business management, or equivalent experience. Working knowledge of the aerospace industry and customer standards is preferred. Previous experience managing the Quality Management System; minimum level ISO 9001 – desirable level AS9100. Three (3) to five (5) years of experience in quality management are required. Requires a high degree of foresight, objectivity, imagination, and analytical abilities. Must be able to effectively interact at all levels within the Company with strong written and verbal communication skills. A thorough knowledge of manufacturing, audit techniques, process qualification, and quality systems is required. Must be computer savvy with a high proficiency in MS Office, specifically Excel, ERP systems, and database reporting software (Power BI or similar). A working understanding of risk prevention tools (MSA, PFMEA, capability studies) is strongly preferred Formal problem-solving skills (6 sigma or equivalent) are preferred #J-18808-Ljbffr