Store Manager

Store Manager Perth, Western Australia | Full-Time Pedal Mafia is a premium Australian cycling apparel brand founded in Perth in 2014 by Jay Barron, known for its modern, non-traditional aesthetic and high-quality jerseys, bibs, and accessories. We're highly recognizable for our unique aesthetic and collaborations with major motorsport brands like Oracle Red Bull Racing and Aston Martin F1, and we bring that same energy to our flagship stores and the cycling community we serve. We're looking for a Store Manager to lead the day-to-day operations of our Perth retail store while creating an exceptional customer experience that reflects our premium brand and passion for cycling. As the leader of our flagship Perth location, you'll spend the majority of your time on the shop floor—coaching your team, engaging customers, driving commercial performance, and ensuring the store consistently delivers an outstanding retail experience. If you're equally comfortable coaching a team to hit sales goals, managing inventory and visual merchandising, and building relationships with the local cycling community through rides and events—we'd love to meet you. You'll: Deliver an exceptional customer experience that strengthens customer loyalty and reflects the Pedal Mafia brand Drive sales growth and profitability through effective leadership, coaching, and performance management Lead, develop, and inspire a high-performing retail team that embodies Pedal Mafia's values Ensure operational excellence across merchandising, inventory management, visual presentation, and store standards Build meaningful relationships within the local cycling community through events, partnerships, and brand activations Create weekly staff schedules based on business needs and labor budgets Plan, support, and execute in-store events, group rides, product launches, and community activations Manage the store's Instagram account, creating regular content showcasing new products, events, rides, and community involvement Protect company assets and ensure compliance with company policies, Work Health and Safety requirements, and applicable Australian employment legislation What We're Looking For You're a hands-on retail leader who understands that great store performance comes from great people and great customer experiences. You bring: 3–5 years' retail leadership experience, including people management Previous experience within premium apparel, sporting goods, or specialty retail Demonstrated ability to lead and develop high-performing teams Strong commercial acumen with experience managing KPIs and sales performance Experience with inventory management and visual merchandising Excellent organizational and problem-solving skills Strong written and verbal communication skills Experience using retail POS systems, Microsoft Office, and Apple platforms Availability to work weekends, public holidays, and occasional evening community events Bonus Points If You... Have a passion for cycling and a genuine understanding of cycling products and culture Enjoy staying on top of cycling trends, local competition, and retail best practices Love being part of a community-driven brand with strong momentum Why You'll Love This Role This isn't a behind-the-counter-only management position. You'll be the face of Pedal Mafia in Perth—setting the standard for customer service, product knowledge, operational excellence, and team culture, while helping grow our presence within the Western Australian cycling community through group rides, in-store events, and local activations. You'll own the store's performance and culture while connecting with riders who love the brand as much as you do. If you're energized by leading a team, running a great store, and building community around a brand with real momentum—we'd love to meet you. Who We Are The Digital Stronghold is a portfolio of five brands spanning performance athletics and everyday style, including Taylor Stitch, The Tie Bar, Boston Scally, Pedal Mafia, and Glade Optics. Each brand has its own loyal community and distinct point of view, and together they cover a broad range of how men live, perform, and dress. We are creators, builders, and collaborators. We believe in design-led thinking, thoughtful storytelling, and delivering products and experiences that our consumers truly love. Our Values Own the Outcome Move with Purpose Speak Truth, Listen Fully Learn and Share Drop the Ego Build for the Long Haul Location: Perth, Western Australia Physical Requirements: Ability to stand and move throughout the retail environment for extended periods; lift and carry merchandise up to 15 kg; safely use ladders and perform merchandising activities; bend, reach, kneel, and undertake general retail duties. Flexibility to work a rotating roster, including weekends, public holidays, and special events. Work Health & Safety Employees are responsible for taking reasonable care for their own health and safety and the safety of others, complying with Pedal Mafia's Work Health & Safety policies and procedures, reporting hazards, incidents and injuries, and contributing to a safe and healthy workplace in accordance with applicable Australian WHS legislation. Equal Employment Opportunity Pedal Mafia is committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and are committed to providing equal employment opportunities in accordance with Australian anti-discrimination legislation. Employment Conditions Employment with Pedal Mafia is subject to the Fair Work Act 2009 (Cth), applicable Modern Awards or Enterprise Agreements, company policies and all relevant Commonwealth and Western Australian legislation. The successful applicant must have unrestricted Australian working rights. Ready to lead a store riders love? Apply today—we can't wait to meet you. #J-18808-Ljbffr