Director of Warehouse Operations

Job Description

Job Description

Tower Products Incorporated is   seeking a Director of Warehouse Operations (DWO) to join our dynamic and dedicated team.   Working collaboratively as part of a local employee-owned, community-minded company that has an outstanding worldwide reputation, you will be  responsible for all fulfilment logistics. 

As Director of Warehouse Operations (DWO), you will  advocate for the needs of the warehouse team, foster ideas on how to improve systems and efficiencies, decrease shipment errors, maintain and advance  departmental procedures and processes to produce a high-quality, efficient, and cost-effective operation.

KEY RESPONSIBILITIES :

• Develop Logistics and Efficiency Plans for Inventory Control, Picking/Packing, heat-mapping, and product bin locations.
• Forward-thinking toward innovation, automation, and systems to improve logistics
• Expand upon current KPI’s and performance tracking
• Communicate/manage relationships with freight carriers and shipping material providers to secure lowest costs
• Develop and enforce best practices in health and safety 
• Demonstrate strong literacy in warehouse and computer technologies.
• Delegate and oversee team leaders with accountability and trust
• Process-oriented approach with good judgement and decision-making skills
• Attract and retain personnel as well as effectively manage turnover
• Effectively manage personnel concerns and develop strategies to support their needs and efforts
• Analyze warehouse data to better strategize and forecast for cost and hiring needs 
• Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organizational policies and procedures. 
• Establish and maintain relevant controls and feedback systems to monitor warehouse performance
• Consistently and effectively communicate with Chief Administrative Officer, Senior Leadership, Managers, Team Leaders
• Work with Human Resources to plan and allocate resources to effectively staff and accomplish productivity and quality goals.
• Work with Human Resources to recruit, interview, select, hire, and employ an appropriate number of employees.

REQUIRED SKILLS/EMPLOYER EXPECTATIONS :

• Strong motivational leadership style 
• Strong and consistent work ethic
• Strong organizational and critical thinking skills
• Efficient in Microsoft Office Suite and strong electronic communications skills
• Understanding of how to establish fair compensation by position, merit, and performance.
• Ability to document processes and procedures
• Set, enforce, and maintain high standards/expectations – for self, team, and company
• High degree of integrity, honesty and trustworthiness
• Effective problem-solving and critical thinking skills
• Strong and consistent interpersonal and communication skills
• Capable of working comfortably and cooperatively with team leaders, managers, senior management, employees and outside interests
• Strong attention to detail with good organizational skills
• Solution oriented – small & large, day-to-day, long-term 
• A proactive, helpful collaborator with a can-do approach
• Maintain focus on principles rather than personalities – does not take things personally; sets example & coaches others 
• Ability to resolve employee conflicts and apply problem-solving solutions
• Ability to prioritize multiple assignments and thrive in a fast paced/high intensity environment

Competitive Benefits Include:

• Medical, dental, and vision insurance
• Life insurance
• Paid time off
• 401(k) retirement plan
• Profit‑sharing bonus program
• Employee Stock Ownership Plan (ESOP)

Additional Information:

Tower Products Incorporated

100% Employee-Owned

Located in Saugerties, NY

Equal Opportunity Employer (EOE)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.