Sr. Benefits Administrator

Job Description

Job Description

About the Opportunity

We are seeking a highly experienced Senior Benefits Administrator to serve as the organization’s subject matter expert for all employee benefits functions. This role is ideal for someone who thrives in a highly accountable environment, enjoys owning processes from start to finish, and takes pride in delivering an exceptional employee experience through precision, follow-through, and strong partnership across the business.

This individual will act as the primary point of contact for employees, HR Business Partners, Finance, and all external benefits vendors, carriers, brokers, and leave administrators.

Key Responsibilities

Benefits Administration & Operations

• Administer all employee benefit programs including medical, dental, vision, prescription, FSA/HSA, life, disability, retirement, wellness, and voluntary benefits
• Own day-to-day benefits operations, ensuring accurate and timely processing of enrollments, life events, terminations, and deductions
• Manage self-funded medical plan administration including eligibility, funding coordination, claim issue resolution, stop-loss reporting, reimbursements, and TPA management
• Conduct regular benefit audits, invoice reconciliations, and discrepancy resolution through completion
• Support retirement plan administration including eligibility, employee changes, audit requests, and escalated issues
• Serve as the primary escalation point for employees and vendors regarding benefits-related concerns

Leave of Absence Administration

• Act as the internal liaison for 3rd party leave administrators
• Coordinate and oversee all leave activity including FMLA, ADA, state-mandated leaves, and company leaves
• Track open leaves, manage return-to-work, and ensure compliance with all applicable regulations
• Partner closely with employees, managers, HR, payroll, and vendors throughout the leave process

Compliance & Regulatory Reporting

• Manage and coordinate Form 5500 preparation and filings
• Prepare and distribute all required annual notices including HIPAA, CHIPRA, Medicare Part D, WHCRA, Marketplace notices, and related disclosures
• Maintain and update Summary Plan Descriptions (SPDs), plan amendments, and Summary of Material Modifications (SMMs)
• Support ACA reporting, nondiscrimination testing, COBRA administration, and ERISA/HIPAA compliance activities
• Maintain audit-ready documentation and support internal and external audits

Payroll & Finance Partnership

• Partner directly with Finance regarding benefit funding, self-funded plan reporting, stop-loss reimbursements, and benefits-related financial analysis
• Coordinate with payroll to ensure accurate deductions, arrears, adjustments, reconciliations, and resolve discrepancies

Employee Support & Process Improvement

• Provide high-touch employee support regarding benefits plans, leave programs, and enrollment processes
• Support onboarding and termination activities related to benefits
• Assist with open enrollment planning, execution, employee communication, and process improvements

Qualifications

• 3+ years of progressive benefits administration experience
• Strong expertise administering medical, dental, vision, life, disability, FSA/HSA, and retirement programs
• Minimum 1 year of experience supporting self-funded health plans, TPAs, and stop-loss administration
• Strong understanding of COBRA, FMLA, ACA, HIPAA, ERISA, and related compliance requirements
• Experience with Form 5500 filings, annual notices, and SPD administration
• Experience partnering with payroll, finance, brokers, carriers, and third-party leave vendors
• Proficiency with HRIS and benefits administration systems
• Strong reconciliation, audit, and problem-solving skills
• Ability to manage confidential information with professionalism and discretion
• Exceptional attention to detail, communication, and follow-through

Preferred Qualifications

• Bachelor’s degree in HR, Business, or related field
• HR certification such as PHR, SHRM-CP, or CEBS
• Experience functioning as a sole benefits resource or internal benefits SME
• Experience with nondiscrimination testing and benefits audits